Emailing for Login Support and getting no reply? Maybe its your email? See this post!


Official N3V DLC Partners
We have several users who email us for login support but have un-replyable email addresses as their return email address. We obviously cant reply to something we have a bad email address for. It seems like Outlook is masking the email and just gives us a reply to of some junk

Also if you don't supply your username or name in your email we cant help you even if you do send us email from a bad email address. We have one person in particular that keeps emailing us for login support but supplies no information about themselves, first name, last name, username, nothing on a constant basis. We don't know who you are, so we cant help you! We would love to help but we cant figure out who you are!

If you think this may be you, please email us and supply us with some information we can actually reply to you and please be clear of any problems you may or may not be having when contacting us for support for anything in general.

Since my inlog data do not work on the JR site (not used for some years), I asked for a password reset two days ago. I did not get an answer however. Nothing in the spam box either.
My username for JR is my email address.
I tried the contact email form on the JR website, but it is dead.
Someone help please.

Paul (NL)