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Thread: Why do I keep getting this error when trying to upload my content to the Trainz Store

  1. #1
    Join Date
    Nov 2006
    Location
    United States of America, Pennsylvania, Easton
    Posts
    364
     

    Question Why do I keep getting this error when trying to upload my content to the Trainz Store

    VE229: DLC marketing image is missing or incorrectly sized for featured asset, I keep getting this error when trying to submit the locomotives to the build queue, even though I already uploaded the required amount of images in the proper sizes, so why does it keep failing?

  2. #2
    Join Date
    May 2009
    Location
    Australia, SA, Elizabeth
    Posts
    1,253
     

    Default

    You need a minimum of 6 images plus another for the header image. Read the readme.....gives you specific image sizes for each lot.

    Quote...."
    INSTRUCTIONS

    Upload at least six 1280 (width) x 800 (height) marketing screenshots and one 600 (width) x 262 (height) Trainz Store header image for your product. Accepted upload formats: 'png' or 'jpg'. Trainz Store example header images: image example | store page example

    Your route and session assets MUST included marketing shots also. Find out how to add these HERE"

  3. #3
    Join Date
    Nov 2006
    Location
    United States of America, Pennsylvania, Easton
    Posts
    364
     

    Default

    For clarification, this locomotive already made it as far as beta testing, but I deleted it in order to make some changes to fix issues, then I re-submitted it to the build queue.

  4. #4
    Join Date
    Nov 2006
    Location
    United States of America, Pennsylvania, Easton
    Posts
    364
     

    Default

    Man, this is the second time I made this mistake. I thought the images were supposed to be 1200x800, but I didn't look closely enough. It's actually 1280x800. My bad. I feel so embarrassed.

  5. #5
    Join Date
    May 2009
    Location
    Australia, SA, Elizabeth
    Posts
    1,253
     

    Default

    Your not the only this little snafu gets hit with. Catches me too occasionally.

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