Installing gone wrong help!!!

H

hopirulz88

New member
Ok today right I bought the game Trainz Railroad Simulator I put the disk in but it doesn't load? It's like I didn't even put the disk in why is this happening?????
 
Some CD/DVD drives fail to read the Auto run file on discs. Reboat your computer, put the disk in when the machine has rebooted, not before and try again.

If that fails, go to My Computer, look for your CD/DVD drive. Right click the icon and select "Explore" from the dropdown window.

Double click the Setup.exe icon. If you only see files named Setup, choose the icon that consists of a blue background and two white arrow heads. If you don't have that one, double click each setup file until one works.
 
Johnk said:
Some CD/DVD drives fail to read the Auto run file on discs. Reboat your computer, put the disk in when the machine has rebooted, not before and try again.

If that fails, go to My Computer, look for your CD/DVD drive. Right click the icon and select "Explore" from the dropdown window.

Double click the Setup.exe icon. If you only see files named Setup, choose the icon that consists of a blue background and two white arrow heads. If you don't have that one, double click each setup file until one works.
Click to expand...


Boths way didn't work. The first one nothing happened and the second one there's no file called Setup.exe because it doesn't even load it up.
 
A Stab in the Dark....

forgive me if this is a foolish question, but are trying to load a DVD into a CD-ROM?
 
I don't believe so. I bought a small casing called Trainz Railroad simulator and it only has 1 disk. Bottom it says PC DVD-ROM SOFTWARE shouldn't it load?
 
Try putting a different disc in; does this different one load?

If not, then you may have a faulty disc drive.
If so, then try it on another computer (another of your own, a friends, a work one), just to see if it loads. If it won't load pn any computer, then contact the helpdesk to arrange a new disc.

The helpdesk is here: http://www.auran.com/helpdesk/

Hope this helps,
 
I think I know why but I still need help.

I have other games that are DVD roms and so is this one. My CD-ROM isn't fault b/c others load. For some reason it never loads DVD-ROMS but it's made for that any help with this one?
 
Read my original post again and follow the instructions to the letter. If you access the disk via My Computer using the Explore function, you MUST see a file called SETUP. Double click it and then tell me it doesn't load up. If there's more than one SETUP, try them all.

If there's no file called SETUP you do not have a Trainz program disc.

What do you mean by this:

"I bought a small casing called Trainz Railroad simulator and it only has 1 disk."

Is it a new program or second hand?
 
What's the device name of the CD/DVD drive listed as in Device Manager? Does Device Manager say it's working ok or not?

To get into Device Manager:
Right-click My Computer
Properties
Hardware
Device Manager

In Device Manager, click the + sign to the left of CDROM. In the resulting list of optical drives (there may more only one or more than one), right-click the drive in question, then Properties.

Don't change anything in there, at least for the time being.

Sorry if any/all of this is obvious, I don't know how much you know.

John
 
hopirulz88 said:
I think I know why but I still need help.

I have other games that are DVD roms and so is this one. My CD-ROM isn't fault b/c others load. For some reason it never loads DVD-ROMS but it's made for that any help with this one?
Click to expand...

It seems to me as if you are trying to load a DVD in a CD ROM, and you say that "it never loads DVD-ROMS"....then you say it's made for that, but please read the front of the device, or use Device Mangaer to determine if it is a CD or a DVD Player/Writer...whatever.
 
Johnk said:
Read my original post again and follow the instructions to the letter. If you access the disk via My Computer using the Explore function, you MUST see a file called SETUP. Double click it and then tell me it doesn't load up. If there's more than one SETUP, try them all.

If there's no file called SETUP you do not have a Trainz program disc.

What do you mean by this:

"I bought a small casing called Trainz Railroad simulator and it only has 1 disk."

Is it a new program or second hand?
Click to expand...

Uhhh I don't know what you mean by that. I think its a new program? It's not really in a big jewlcase box. Nope instead its a small square and not even an inch tall. I know it's real because there was multiple copies at target.
 
john259 said:
What's the device name of the CD/DVD drive listed as in Device Manager? Does Device Manager say it's working ok or not?

To get into Device Manager:
Right-click My Computer
Properties
Hardware
Device Manager

In Device Manager, click the + sign to the left of CDROM. In the resulting list of optical drives (there may more only one or more than one), right-click the drive in question, then Properties.

Don't change anything in there, at least for the time being.

Sorry if any/all of this is obvious, I don't know how much you know.

John
Click to expand...

I go there and it says DVD/CD-ROMS Drives and I click the + and all I get is Memorex and a bunch of these numbers
 
Give us the bunch of numbers please. Then we can possibly look up the model number and with luck be able to help you more.

John
 
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