Okay, this is getting ridiculous! I'm talking about TRS04. May 16 I purchased a First Class Ticket for a year. It was immediately activated and I downloaded several items with no problem, including 'Port Ogden & Northern 1a'. The next day I tried to D/L an item (for TRS04) and immediately got the 'This web page cannot be displayed' window the instant I clicked on 'download (helper)'. Nothing had changed from the previous day to my knowledge, and yes, I am registered, signed in and all the rest, otherwise I could not have D/L'd the day before. I have emailed Auran (using the correct form) about five days ago but have received no reply. Please, can anybody shed some light on this?? My FCT is ticking away.