Uninstalled Payware Assets (kiuids) show as "unknown" in Content Manager/TRS19 -
Since this is CM manager related, I'm not sure where to post.
If certain payware assets are not installed is CM supposed to show them as "unknown asset" if a freeware route calls for them? That's happened here. Why does CM not list them as "payware, not installed?"
I downloaded Tane route "Seaport/Industrial SP4" into my 105624 "plus beta" install today and I had several (dozen or so) "unknown" assets. I compared the kuids to my "normal" 105100 "plus"install which already contained the route and had no "unknown" assets. The "unknown" assets were all payware assets that had not been installed. So to fix, all I had to do was download the payware routes to get the "unknowns."
My question is, why are these listed as "unknown" instead of "payware, not installed?"
Thanks in advance.
Since this is CM manager related, I'm not sure where to post.
If certain payware assets are not installed is CM supposed to show them as "unknown asset" if a freeware route calls for them? That's happened here. Why does CM not list them as "payware, not installed?"
I downloaded Tane route "Seaport/Industrial SP4" into my 105624 "plus beta" install today and I had several (dozen or so) "unknown" assets. I compared the kuids to my "normal" 105100 "plus"install which already contained the route and had no "unknown" assets. The "unknown" assets were all payware assets that had not been installed. So to fix, all I had to do was download the payware routes to get the "unknowns."
My question is, why are these listed as "unknown" instead of "payware, not installed?"
Thanks in advance.