I have 364 content updates pending. When I try "download all" download begins with the first asset inthe list (M62-1733), gets 1/3 of the way and does nothing, even if I leave it running for 2-3 hours. I recall when I first got TS12 when it first came out, I had a similar problem, and auran support could not fix the problem. I burnt through my free 7 day FCT which did nothing to solve the problem at that time, so I don't really want to risk buying one to fix apparantly the same problem I am seeing now. I must say that TS has probably the worst game update system I have ever seen. Does anyone else have this problem?
TS12 Content update broken?
- Thread starter Nethog61
- Start date
Probably doesn't help you but no problems updating here in TS12.
Suggest don't download that first item, the rest will probably be ok then.
Do the updates in content manager and don't select it or if you don't use the item delete it.
The update system isn't perfect but what other game has thousands of assets that could be updated? I can't think of one.
Suggest don't download that first item, the rest will probably be ok then.
Do the updates in content manager and don't select it or if you don't use the item delete it.
The update system isn't perfect but what other game has thousands of assets that could be updated? I can't think of one.
.Well I would like to be able to even just download 1 item of a few kilobytes! Many games I play regularily provide several hundred megabytes of content update - why is it so hard for Auran to get this right?
As for using content manager I shouldn't have to locate over 300 items that the in-game content updates already knows about it.
I tried running the extended database repair, and then I noticed that I was 2 patches behind so I updated using those as well, and I was able to do 2 downloads and then again the download went "brain-dead". Very frustrating. To top it all off I tried a quick run of Mojave and boom after 2 minutes I get the "broken coupler" event - I would have expected after several months and 2 patches this would have been resolved.
I wasn't able to download the updates until I got a First Class Ticket, after I sent them money all 300+ updates loaded in a very short time. Since there is a LOT of stuff I want from the DLS I think it was money well spent. (I've been averaging about 100Mb a day LOL) I do a full database check after each batch of downloads just in case. (Databases this big need loving care, I speak from experience.)
As for a "quick run" at Mojave, I ran into the same problem with one session but I soon realized I'd bitten off way more than I could chew.
There is an introductory run that works well and the scenery brought back memories from the last time I'd been down there, some 45 years ago. Really a fine layout but there is no way I am going to be able to run the more advanced sessions without a lot more experience driving.
As for a "quick run" at Mojave, I ran into the same problem with one session but I soon realized I'd bitten off way more than I could chew.
There is an introductory run that works well and the scenery brought back memories from the last time I'd been down there, some 45 years ago. Really a fine layout but there is no way I am going to be able to run the more advanced sessions without a lot more experience driving.ChutePilot
New member
You don't really have to locate the items. Use the "Installed" tab, and then set a filter for "Out of Date", and all the items will show up in the window. Then you can select all or some and right-click to select Download.
I always use Content Manager to get my content updates, and haven't had any problems (knock on wood).
Thanks for the tip - this seems to be working ok for me as well.
A quick update - although Content Manager is downloading my out-of-date content after about an hour it *always* locks up (i.e. program no longer responding in Task Manager). Also it usually zips along at a merry 6 kbits/second!! Wow! I feel like I back to the early 1990s with unreliable dial-up connections and very slow download speeds. I understand that I am currently using the limited bandwidth pipe for free, but come on 6 kbits/sec?!?!
If you did purchase and an FCT, did you enable it? That will keep your downloads at the 6-10 kbs speed.
Now for the locking up, you might need to do a Quick Database Repair.
Database corruption usually occurs when you turn off your computer too soon after exiting from Trainz or Content Manager. Remember to wait at least 5 minutes prior to shutting down your computer.
John
ChutePilot
New member
As an alternative, when you launch TS12, click on the Options choice, then on the Developer tab. If you place a check mark in the "Show database process windows" box, you'll find a minimized TADDaemon.exe window on your taskbar whenever you have Trainz running. Then, when you exit TS12, you can watch for this window to close - at that point it is safe to shut down the system. On my system, it takes about 15-20 seconds.
Well in the end the Content Manager method doesn't work very well either. I have tried database quick and extended repairs before trying to download content, and I see the progress bar extend most of the way for the first download and then stop never finishing. I tried removing the "problem" download and the same thing happens to the next one. Like I said earlier this is like dial-up in the 90's where trying to download a 7Mb file was a big deal. It's laughable the hoops I have to jump through with the Auran download system. I will never again purchase a FCT based upon how flakey their download system is. Free or not I can live with a 100Mb daily download limit as long as I can download 100Mb in a couple of minutes rather than struggling over 2-3+ weeks.
ChutePilot
New member
I have had a few assets behave that way when using Content Manager (progress bar goes nearly to the end and then stops). I give it one more try and then go to the website Download Station and get the asset there using the FTP download link.
My FCT usually gets me 5-30 Kbps in Content Manager, depending on the time of day. My internet is provided by Satellite, so it's not really broadband like some others. For very large files I'll sometimes go elsewhere and use a fast cable broadband - when combined with my FCT, I'll get the file in seconds.
Sometimes, it's frustrating - sorry you are having problems. I have no more suggestions.
Greg
My FCT usually gets me 5-30 Kbps in Content Manager, depending on the time of day. My internet is provided by Satellite, so it's not really broadband like some others. For very large files I'll sometimes go elsewhere and use a fast cable broadband - when combined with my FCT, I'll get the file in seconds.
Sometimes, it's frustrating - sorry you are having problems. I have no more suggestions.
Greg
download system. I will never again purchase a FCT based upon how flakey their download system is. Free or not I can live with a 100Mb daily download limit as long as I can download 100Mb in a couple of minutes rather than struggling over 2-3+ weeks.
what is your speed of internet.... i got 10 meg d/l and i scream when i d/l stuff from the download station... i get soem where from a half meg d/l to 3 megs d/l,,, there must be some thing wrong on your side,,,
what is your speed of internet.... i got 10 meg d/l and i scream when i d/l stuff from the download station... i get soem where from a half meg d/l to 3 megs d/l,,, there must be some thing wrong on your side,,,
I just ran a speed test of my internet connection (using my ISP's performance test and an independent speed test by CNET) and I am getting 19Mbps which is of course equal to 19000 kbs. Content Manager is reporting 5 kbs, so my connection is capable of a speed 3800 times faster then Auran is feeding it to me. I then tried an ftp download from Auran's DLS and get 5 kbs as well. Next, I thought I would try downloading from a different Australian website to see what download speed I can achieve to Australia from where I am located in Michigan, USA, so I found http://www.ausgamers.com which appears to be hosted from Australia. I tried downloading a demo and I am getting 2.2Mbs which is 2200 kbs, or about 440 times faster then Auran's speed. So the problem is not at my end.
JamesMoody
Trainz Team
Wrong. You've got 'bits' and 'bytes' confused.
There are also other pitfalls - different meanings of 'mega' and 'kilo', and also the potential for confusion between the raw data rate and the available bandwidth at the top of the protocol stack.
OSes measure files in binary bytes - so a 10 megabyte file as reported by the OS is actually 10,485,760 bytes, which as there are 8 bits to the byte, is 83,886,080 bits.
Bandwidth is measured in decimal, so a 10 megabit per second connection will transfer 10,000,000 bits per second.
So that "ten meg" file will take nearly nine seconds on that "ten meg per second" connection.
Actually, if we include protocol overheads, it's going to take over ten seconds, because each packet sent over the connection has a header and a footer, identifying where it is going to and from, and so on.
Now, how to apply this to your case. You are using a speedtest, rather than reading the connection speed of the router, so you don't need to worry about protocol overheads. (If you are interested, check out the actual connect rate versus what Speedtest reports, and see how much is lost there).
But you've got bits and bytes confused. Your nineteen megabits per second is actually 2375 kilobytes per second.
Yes, this is still a lot faster than what the free server can manage, but it's not the same order of magnitude as you claim.
Yes, the free server is restricted. If you want more speed, buy a first class ticket.
Actually, the download station is in the US - IIRC it's in Texas somewhere.
Actually I am not confused about bits and bytes but I do admit that I had mistakenly assumed that the Auran speed was reported in **bits** per second. When I look at the rate I do see a capital "B" in KBps so I should have noticed that initially. Also there is no need to get caught up in whether to use 8 or 10 bits per byte - I use 10 bits per byte in all of my conversions (we are not trying to split atoms here). Ok so knock a 10 off my first calculation, and I still have a pipe 380 times faster than Auran is sending data to me. I went back and checked the gaming website and it WAS in mega-**bytes** per second, AND in Australia (not Texas), AND a free server (I am not a member nor have ever bought a product from that site) and is actually reporting a download speed of anywhere from 850KBps to 2.2 MBs, which is still 170 to 440 times faster than Auran. I think Auran's 5 kBps is **extremely** miserly given that I have purchased 2 major products from Auran (TS2010 and TS2012). FCT is a cash grab plain and simple and I suspect "glitches" with the free server may be not errors but manufactured to drive FCT sales. I could probably grudgingly accept 5kBps if the downloads would actually complete, but as I pointed out I have had all kinds of problems. Again there is no way will I buy an FCT with such a lame download system. As I stated earlier I tried using my free FCT when TS2012 was released and could not use it since the download system did not work. I did file a ticket with Zec and after trying for about 6 weeks he had no solution. Eventually Auran did a server upgrade and downloads started to work again but by then I had moved on until now and SUPRISE the same problem again! Why be so defensive about Auran's download system when it is basically crap?
JamesMoody
Trainz Team
The download station server is in Texas. When you download from the DLS, the content comes from files.auran.com, which is in Texas. It is not coming from Australia.
Don't believe me? Try a traceroute and see where it ends up.
We are talking here about free additional content - not downloading the actual products from the shop.
If you were to buy a digital download product (e.g. TS2010 or TS12 or any of the payware addons) from the shop, and the download was restricted to 5 kilobytes per second, then yes, that would be rather silly. But you get your product from the shop download server, and not from the DLS. The shop server is a separate system, under much less load, and as a result is significantly faster than the DLS.
If you haven't got a first class ticket, you are using our free provision for downloading content. You haven't paid for some product you aren't getting. You'd have a much better case for that if you found you were still stuck at 5 kilobytes per second once you did have a first class ticket.
Certainly not. In some notable cases, faults have affected both systems.
There are also a lot of "faults" that people experience that are localised to them, that aren't problems with the service - but are down to the use and configuration of personal firewalls, internet security products, antivirus software, and so on.