Things You Can And Cannot Do While DSL Is Down.

To Magicland...

Hi,

Yes, the DLS can be contacted...but will not permit downloads...just tried and got this message:

Contacting download site...please wait.
Download Link unavailable.
Reason:
The maximum number of connections to our download server has been reached, this page will try to reconnect in 30 seconds

Suggest you try dl'ing something and see what you get...then let us know.

Thanks,
Ron
 
I'm getting the same message as aardvark. Sorry Auran, but even I can set up a more reliable web server than this!
 
Did seem kind of pointless for Auran to put up a whole flock of new stuff on the DLS today but leave it so no one can download it. Now it is the weekend so I presume it will be Monday before anything further is done.
 
I'm trying to figure out what's taking so long to fix. If it's hardware it should have been fixed by now, software problems might take some more time but still........
 
The only thing that is frustrating me is the lack of communication on their part. While I am sympathetic to them in that they are working on it and doing the best they can do and in a timely manner, most businesses (ie) utility companies, banks and others would say what the problem is and give an estimated time on when things should be up and running again.

I don't want to come across as a troll so please don't interpret this comment as flaming; all I am saying is it is usually good customer service relations, giving your customers a bit more information and communications concerning a problem especially when a main component of your business is negatively effected for extended period of time.
 
@Jfarrer: I'm going to assume it's hardware, as software could make that error but would be totally corrupted. If it was software, it would be nearly impossible to recover anything from the DLS, i.e. everything would be lost. If it does happen to be software, I'd be willing to volunteer my time into fixing it for Auran...but that will unfortunately never happen. Even worse, it's now the weekend(Saturday) in Australia, so it'll be at least until Sunday evening(for us Americans). Argh, the suspense is killing me....
 
...snip.... If it does happen to be software, I'd be willing to volunteer my time into fixing it for Auran...but that will unfortunately never happen. Even worse, it's now the weekend(Saturday) in Australia, so it'll be at least until Sunday evening(for us Americans). Argh, the suspense is killing me....

The DLS server with the content data base is located in Texas...recall hearing that it may be in or around Dallas. Someone please correct me if I am wrong on that location....thanks

Aidan has provided us with information that the problem is being fixed....but no estimate of a date of completion.

Have fun,
Ron
 
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I'm trying to figure out what's taking so long to fix. If it's hardware it should have been fixed by now, software problems might take some more time but still........
People seem to forget that there are less staff now to take care of problems....it will be back up when it's back up....It would be nice to know when that will take place, but we don't need to know....you might think you do...but you don't...:cool:
 
The DLS server with the content data base is located in Texas...recall hearing that it may be in or around Dallas. Someone please correct me if I am wrong on that location....thanks

Aidan has provided us with information that the problem is being fixed....but no estimate of a date of completion.

Have fun,
Ron

Host Site:
The Planet Internet Services, Inc.
1333 Stemmons Freeway
Suite #110
Dallas, TX 75027
US
 
People seem to forget that there are less staff now to take care of problems....it will be back up when it's back up....It would be nice to know when that will take place, but we don't need to know....you might think you do...but you don't...:cool:

We don't need to know the details, and if the repair team doesn't know when it will be fixed, they can't tell us anyway. Like someone once said, It Ain't Like Nothing Yer Can Fix Wi' A Hammer and Nail'.
 
One more thing to do while the DS is fixed: :p
  • Thinking about how the DS is really important in your life! :hehe:
Just do it and take care!

Alberte :wave:
 
If you are a content creator, you could consider uploading old or new content to the TrainzProRoutes Download Depot. That would provide you with storage redundancy in case something like this should happen again.
Just a suggestion.
Ed
 
I have taken the time to make some decent back-up archives. Some content archived by creator and my favorite routes with dependencies included ( thank to Mike10 for explaining how to do that ). Browsing through all those GB's of content I realized I don't miss the DLS at all at the moment. So much content already on the HD to use :D
 
If you are a content creator

;) Just it's curious to highlight the fact that humble content creators and contributors to the DS (gratis et amore) are the ones who are not complaining about. Just a Saturday evening remark! That's the spice of life! :hehe:

The TPR Depot option which Ed reminds of is an interesting alternative way of sending/getting stuff (which I also pioneered with some of my humble assets). Of course, visiting IBTZ Download Sites (for our content) is another way of learning Spanish :hehe:! And paying a visit to other original source websites is a nice way of thanking creators for their effort to make Trainz a more playable enjoyment! Even though you have to do some linguistical effort yourself. Do ut des!

Alberte :wave:
 
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