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OMFG that took too long
Hi All
If you've experience a double order, missing serial numbers, or similar, please contact the helpdesk.
In regards to serial numbers, as per Clam1952's post, you should now be able to access these via the 'my orders' section of the new shop. We do apologise for the time taken to fix this, however please understand the in some cases it may take some time for issues to be fixed. Particularly where the issues may not be able to be sorted within regular business hours (e.g. this post is being written at 11:41pm AU-EST, which is the time zone N3V Games is in, being an Australian based company in the eastern part of Australia).
Regards