Wow you guys are something else...
Okay I was playing with the address bar at rrmods.com I went into a payware SD40-2 page. I then found:
BN SD40-2
C&NW SD40-2
ATSF SD40-2
HLCX blue SD40-2
FOR FREE
Correct me if there's a link from the home page. please.
Seriously? ?! What were you thinking when you posted this? Why didn't you just PM Joe or something? You even posted the links too...
This is the equivalent and snooping through someones personal items and then posting it publicly on top of that. If I wanted them to be available they would be on our download pages. Thanks for pointing this out though.
110% agree. While Joe should have removed the links, you could have been kind enough to PM him in private about the matter instead of posting it in a public forum,
with links.
You should of known better to put items on the internet that you did not want found. Nothing is safe on the internet, I do not pity you.
JRT
So then by your logic, no one should use the Internet to post anything revealing because nothing is safe there. I suppose businesses that have computers shouldn't connect to the Internet because someone could hack something there as well. I'm sure businesses don't want others to see their financial records.
He made a mistake. Life gets in the way, he gets busy.
Hi There Everybody.
In my view it is a very poor site anyway and if you want no one to see parts of it, either remove the content or don't put you on their in the first place.
Having purchased a product from this the site the other week, I found after payment I could not download the item and then it was only achieved after posting on this forum about my problems.
Without doubt the whole site and operation of this business needs to step up a gear
Bill
That's your opinion but has
nothing to do with this thread. If you have an issue with the site or the product, you should post your feelings in a separate thread instead. Better yet, PM Joe about it. I bet he'll be happy to work with your towards fixing your issue.
But then after reading your problem, I'm a bit baffled because I don't understand what your beef is? ? You had a problem, so you went to the forum, posted your problem which got solved because you got your product. I bet you got the loco within 24 hours right? That's pretty good customer service if you ask me and I can say from my "personal experience" that when a mistake was made (I got the wrong pack) Joe quickly fixed the error by sending me the proper one.
100% right amigacooke. With this organization it would seem that it is the customer or potential customer that is always in the wrong.
would seem to be very strange business logic.
Bill
I don't know the particulars about your issue, but I disagree. Ask anyone who knows Joe and they'll tell you he's willing to fix a problem fast, is respectful to a customer and is even kind enough to cut a deal (in the case you buy several locomotives of differing skins but of the same type). He worked with me over several days to try to help me find an issue I was having with a locomotive. While we didn't find the issue, I was touched to know he was trying to help me out personally. My posts are still there at rrmods if anyone thinks I'm lying:
http://rrmods.com/forum/viewtopic.php?f=10&t=982
Hi There.
Before we "put this to bed" I believe the forum member who was addressed as a "snooper" should receive an apology. The person or people running this site are selling payware. They are looking to receive money from people for the products that they advertise. Therefore potential customers have every right to look around all aspects of the site to try to ensure they will receive value for money before handing over their hard-earned cash.
Should somebody create freeware content for Trainz and then place it on the download station or any website for others to access and download then any problems encountered by people trying to download that content is fair enough. After all they are looking to get something for free and should possibly expect problems as it is not a commercial operation.
However, payware is a different matter. In advertising payware you are setting up a commercial operation expecting to get money from the general public. Therefore the general public has a right to expect good service, fair treatment and quality products. I certainly would not expect to be called "a snooper" just for trying to ensure that it will receive the above treatment and services.
As I stated in my earlier posting, this organization needs to step up a gear in its approach to its potential customers, actual customers and all round standard of service it provides.
Bill
While it was kind of Legolistics to point out the error, the manner in which it was done was not acceptable. Joe's analogy is correct and I'd feel infuriated if I were him, even if I did make the mistake
because of the way it was done. Playing around with the link doesn't seem accidental in my opinion either...it's more akin to snooping.
Legolistics said nothing about considering buying anything so we shouldn't assume he was doing research per se.
Anyhow, Legolistics has apologized for that and has hopefully come away with something.
Again, you purchased a product, had an issue, reported it, got your product...how do you come away with such a negative view towards the site? I've gone through much worse personally in trying to get something I've purchased in the past...
Gisa