REALLY Annoyed - No serial # 24 hours after paying for trainz 12

[chopperaddict]

Despite emails to support, I STILL have no serial # for Trainz12 I purchased over 24 hours ago.

The serial # page says already provide after payment - WRONG
My account page says something similar.

I have the files, but cannot even install it - VERY POOR SERVICE FROM THIS OUTFIT IMHO

Come on Auran, you have my money, let me use my licensed software NOW !!:''(

 

[shaneturner12]

Welcome to the forums.

What method did you use to pay for the item (paypal or credit/debit card directly through Simulator Central)?

Shane

 

[H222]

https://www.simulatorcentral.com/index.php/downloadable/customer/products/limit/50/

It's most certainly N3V's fault, since it's very visible on their site, log in and it's under 'my serial numbers'

Ridiculous service, it being so easy and all

 

[shaneturner12]

It may not be N3V's fault, so hold off on that idea at the moment until we know what payment method was used.

If it's Paypal for example it may be that they haven't sent the order information across to N3V.

Shane

 

[H222]

Erm, sarcasm Shane

 

[shaneturner12]

I'm not very good at understanding sarcasm I'm afraid (probably part of my disability (Aspergers Syndrome) , but I can never be sure)...

Shane

 

[H222]

Wonder if the OP got his serial number...

 

[Cratey]

If he submitted a support ticket, he will get a serial key.

 

[chopperaddict]

I got it finally - 2 days later - not really very good service IMHO ?

 

[frogpipe]

Get used to it...