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bernhart_lossiemouth "Spamming can however be effective if used correctly."
-Bernie-
"Banned from the Forum Community for a (specific amount of) time!":hehe:
Hello All
It seems we have a new repetitive disruptive poster here. My advice is to report disruptive posts using the Report Post function button. We will deal with this again as soon as we learn of it.
Cheers
AJ
I know what your talking about AJ, and I understand where you as a moderator is coming from.
I just want to put in my two cents worth cos I feel the poster your refer to was entitled to feel angry.
Apparently this person had made an order to Auran for a game and was not given much assistance when trying seek it. This is clearly a fault on Auran's part, the poster had every reason to feel angry.
I don't condone what he did in spamming, but I do undertsand the frustration that he would be feeling.
I agree with Colhad, better to sort out his problem than having him disrupting the forum.
If Auran can't come to the party, I will pay for what he wants, just tell me how. It is just not worth all the aggro.
Cheers
Narrowgauge
I had a similar problem but dealt with it somewhat differently and eventually the problem was resolved.
Jumping up and down and calling Auran a Fraud or a Thief is going to achieve very little, except angering and frustrating the Trainz Community at large - and certainly won'yt get any sympathy from those at Auran.
My advice to Mr Angry is to go for a long walk in the fresh air to clear his mind (do NOT have a beer or anything with alcohol!) and write a civil letter explaining what has happened and appeal for help. If you're not adept at using the English language to advantage, then get a friend to help (the fair sex are usually very good at diplomacy) - especially if part of the error was down to one's own error for example ordering the wrong product. I would then email the letter to one of the Auran Team personally and sit back and wait for a reply.
A well-penned, civil and courteous letter will make the reader want to help - throwing wild accusations and tantrums into the air only strengthen people's resolve to dig their heels in and say "rules is rules!"
Trust me - I'm in Airline Customer Service and I know which customers I want to help and which I bounce!
Trust me the forum is not the place to take out your anger, it sure doesn't solve anything anyways! (And a few of us know the hard way)
If he can't get it sorted, I'll pay half to remedy it if Auran won't....
Lorin
Yea can't exactly miss them:hehe:Anyone seen the next posts by the offender ? Of course you have cause its in every frickan section of the forum.
I agree with Colhad, better to sort out his problem than having him disrupting the forum.
If Auran can't come to the party, I will pay for what he wants, just tell me how. It is just not worth all the aggro.
Cheers
Narrowgauge