Download link unavailable!!. Problem accessing TS2010 download files

[2stepsteve]

Don't people realise that servers can only handle so many lines at once. One cannot just say "make it 100 times bigger for the next 2 days". Even the mighty Microsoft's server was overwhelmed the first day we could pre-order Windows 7. I know because I tried and they eventually closed it because of overloading.

Trainz 2010 does not have anywhere near the demand that MS can generate, and that says it all really.

If Auran was hosted in a decent data centre there would be techs on call 24/7 to help with any problem, including overloading issues. An increase in server capacity could be set up in less than an hour no matter what timezone the data centre is in. - It would come at a cost of course, but it comes down to if you want to keep the customer happy. All this emailing the admin and he isn't awake yet doesn't really hold out too well.

Been trying for 12 hours now to download.. I am not bothered too much been playing some 2006 but is just the principle of this whole problem that is getting on my nerves. While Auran are not in the same league as the more popular game makers I am pretty sure Auran isn't being run from someone's shed at the bottom of a garden! lol

Tomorrow is another day

 

[kristjin]

Tomorrow is another day

How lame is this!?

Best of luck, my friend.

 

[Paul_Bert]

Finally got a connect at 3:30 pm CST in the US and completed the download. Installed without a problem.

 

[Spiffy]

Hi Everyone, Our appologies for the problems with the download server. I have mirrored a couple of files on another one of our servers. The links on your order page on Planet Auran should now be updated to reflect this change, this should hopefully split the load 50/50 between our two biggest servers.

 

[2stepsteve]

Hi Everyone, Our appologies for the problems with the download server. I have mirrored a couple of files on another one of our servers. The links on your order page on Planet Auran should now be updated to reflect this change, this should hopefully split the load 50/50 between our two biggest servers.

Now that is more like it! Downloading at 4 Megabytes a second on the newly added links. The previous links though are still not responding, guess they are still getting hammered.

Many thanks Spiffy.

 

[Spiffy]

It will take a little while for the old links to free up as downloads that were already started will still continue.

 

[kristjin]

750k/s for the two files on the new server.

3 files still linked on my order page to the original download links that were included in my original email are still unable to be started - download link unavailable.

Still, a cumulative 1.5MB/s download on Setup-1b.bin and Setup-1c.bin means they're nearly done.

I guess I got on the two really good rides that nobody else was riding or something. Gates are still closed to the other three rides, though. So.

 

[Lacker]

Thank you Spiffy, that's done the trick. Downloading at a fair old lick now!! The moaners,groaners and 'Gimme it now' merchants will have to find something else to complain about.

Once again many thanks
Regards Bruce

 

[lokos]

Erm not really as it is still unavailable for many including me.
-alternative FTP doesnt even list the files<<<<
-And can't connect to the normal one.

-Download webpage gives:Access Denied: You do not have access to one or more of the directory the file is under.

-Normal FTP gives: Critical Error, Could not connect to server.
-Alternative FTP: No directory has the game files anywhere.
-Just noticed this also on ticket page:

 

[kristjin]

Yep, same here. Got the 3 big ones, but the 2 smaller ones are still not available. Last time I buy a product from Auran! Will just torrent all future releases - this is not worth paying for!

 

[Spiffy]

Lokos, I have fixed your account up now, thanks for posting that info it helped track down the problem

 

[ssteere]

files are there but i cannot see them!!

Well, i have access to files on the ftp but not the 2010 files except for the setup.exe. i accessed this blindly - that is it doesn't show on the directory lists but its there when i manual transfer so i am assuming that if i knew the names of these other files i could download them but the ftp shows the directory as empty - is this what is going on - i get no errors maybe adjust chom rw perms

 

[jrukim]

Similar problem here ... I can acess the download page but there is only a little file the setup.exe available to DL. No options to access the larger one. I am starting to be very boring with so much problems. I paid the DL version on 31 October and 1 month later all I have are delays over delays and now the DL problem. Very disappoting indeed

jrukim
Order invoice number 119098-151220-103951

 

[amigacooke]

I too can't see the files using a ftp client, but I am happily downloading them from the order history page of my profile.

 

[amigacooke]

While Auran are not in the same league as the more popular game makers I am pretty sure Auran isn't being run from someone's shed at the bottom of a garden! lol

Exclusive shot of Auran HQ in Brisbane.

Warning! Not everything in this post is entirely true.

 

[2stepsteve]

lol amigacooke I knew it!

I have just finished downloading the lot! I gave up last night as the original server links were getting hit too hard.

Tried again this morning and it was refreshing to not see the page hang for 5 minutes then display an overload error!

I had to use a download manager (flashget) to get anything over 30KB/s.. I was able to get around 250KB/s on the new server links and 500KB/s on the original links.

Time to install when I get home!

 

[Spiffy]

The browsing of the FTP DIgital Downloads was disabled quite a while back due to issues of people downloading partially uploaded files, or files that had not officially been realeased and were still in the testing stage. To download you need to go to your in your planet auran profile and use the links contained within.

 

[seekchat]

How, exactly??

The browsing of the FTP DIgital Downloads was disabled quite a while back due to issues of people downloading partially uploaded files, or files that had not officially been realeased and were still in the testing stage. To download you need to go to your in your planet auran profile and use the links contained within.

So are FTP downloads available now? I tried using Free Update Manager as recommended by the Auran site, but only the setup.exe had the FTP link. In my profile's FTP details, there are no links. Now what? Can someone please give me step-by-step instructions for the FTP download using Free Update Manager ?

 

[NICKEL]

The 2010 download files links are found in your order history in your profile area. They are not found in the FTP area.