Unable to Download Assets from the DLS - Valid FCT Ignored

[wildnorwester]

I've just tried downloading a route from the Trainz Download Station. When attempting to do so, it gives me error messages saying there are too many connections and that I need to check my Trainz login details. I have logged out, logged in again and cleared my internet cache for Trainz. I also still have a valid first-class ticket, albeit with 8 days left on it. Yet it seems to be acting as though I do not have a FCT. When it does decide to download, it's at only a few bytes per second. I am aware there was a recent server issue, but this issue I'm experiencing is still ongoing at the time this message was posted.

Given that I have a valid FCT, what do I need to do to get the service I've paid for?

 

[pware]

and that I need to check my Trainz login details. I have logged out, logged in again

But did you check your login details, as requested?

From the Trainz Launcher select Trainz Settings, then the MyTrainz tab. Renter your username and password (the same ones you use for this forum). When they have been accepted exit the Trainz Settings and exit the Launcher. Restart Trainz.

I am assuming that you are using Content Manager to attempt your downloads. Downloading from the Trainz Download Station web pages no longer works on most web browsers.

 

[wildnorwester]

But did you check your login details, as requested?

From the Trainz Launcher select Trainz Settings, then the MyTrainz tab. Renter your username and password (the same ones you use for this forum). When they have been accepted exit the Trainz Settings and exit the Launcher. Restart Trainz.

I am assuming that you are using Content Manager to attempt your downloads. Downloading from the Trainz Download Station web pages no longer works on most web browsers.

That is exactly what I did - reentered the exact same username and password that I use for these forums. And yes, I am using Content Manager.

Update: it seems to have cleared up now. I'm now getting FCT performance.

 

[wreeder]

If the server is saying "too many connections" it may just be that there were too many connections. FTP daemons will limit the number of simultaneous connections. Ours were limited to 30 connections. It could be some script kiddies trying to guess passwords. The fact that the speed of the connection was slow as well makes me believe there was an large attack going on eating up the bandwidth. The server should be running Fail2Ban so over time all the IP addresses in the attack will be banned at least for a while. Of course, if as Peter suspects, your login details are wrong then your IP would get banned too.

 

[wildnorwester]

I can confirm my login details were correct - the same details that experienced this problem last night worked this morning. By which I mean the stuff I couldn't download last night had downloaded before breakfast today. So I must've gotten caught up in the attack you mentioned.

 

[MarKey77]

I'm seeing where the TRAINZ DLS is having some serious problems. However, in my opinion, they're trying to maintain a large, complex database that is catering to too many whims, artistic railroad tastes; ensuring that the 1933 hobo boxcar you love is so true to life you are there again.
TRAINZ, when it's all working on my desktop, is absolute railroad art and poetry in motion. I'm not trying to simulate running a train.
I'm recreating all those feelings I had when I was 10. We moved to a house 2 blocks from the tracks, a small switchyard in Dover, DE, serving General Foods at the time. They're part of Kraft Heinz now. I was warned and forbidden to never go near the train tracks, for my own safety of course.
Where do you think I went? Of course, over the train tracks. And not only fell in love with the woods and the country over there . . . The tracks themselves became forbidden, a perfect path to follow, magical, perfect engineering . . .
I got punished and grounded countless times for going back to and over the tracks.

I'd love to relive those years of my life.
TRAINZ is allowing me. As flawed as it is, TRAINZ is perfect too. GO PLAY ON THE TRAIN TRACKS ! ! !

 

[MarKey77]

I have some business advice for Auran and TRAINZ.
I never offer advice unless asked for.

 

[pware]

I have some business advice for Auran and TRAINZ.
I never offer advice unless asked for.

I find those two lines to be contradictory. A few points of unsolicited advice (from me)

1. Auran does not exist. It folded many years ago.
2. TRAINZ is a product and products do not give advice.

 

[bolivar]

I fixed my download problems with help from N3V. (amazing!) I was only able to download one item and then the message came up "Too many Connections". I recently had an upgrade to my internet with fibre to house whereas it was fibre to node. (Here in Australia). So my download problems occurred after this upgrade.
N3V advised to talk to ISP regarding my server not recognising FTP Port 21. (This is the IP that Content Manager uses to download)
My ISP changed my Service from dynamic to static Internet address. Fixed it for me. Now I can download multiple times like before. This maybe useful to anyone in same boat.