Benjamin704
New member
Hello all -
I have Trainz Simulator v12 and have been having some issues with Download Helper. Each time that I open it, through Content Manager v3.5 there is always an error at the bottom of the screen in a red banner saying "Unable to contact Planet Auran, please check your internet connection and firewall settings." A similar message appears in the Download Helper window of the screen. As far I can tell, I am logged in, but my log-in information appears to not be going through on the Download Helper because of the aforementioned issues or for some other unrelated reason.
I tried shutting off the Windows firewall to see what would happen and the same error occurred. Furthermore, I added the launcher to the list of exceptions. Is there anything more I should do or check to try to get Content Manager going? Please help, and thank you.
- Benjamin
I have Trainz Simulator v12 and have been having some issues with Download Helper. Each time that I open it, through Content Manager v3.5 there is always an error at the bottom of the screen in a red banner saying "Unable to contact Planet Auran, please check your internet connection and firewall settings." A similar message appears in the Download Helper window of the screen. As far I can tell, I am logged in, but my log-in information appears to not be going through on the Download Helper because of the aforementioned issues or for some other unrelated reason.
I tried shutting off the Windows firewall to see what would happen and the same error occurred. Furthermore, I added the launcher to the list of exceptions. Is there anything more I should do or check to try to get Content Manager going? Please help, and thank you.
- Benjamin