hi everyone-well i just got classic 3- got bought a ticket-but nothing will dnld-i get a cow mooing sound in dnld helper-my son turned off the firewall and virus prog-same thing-also some downlds extract info-where do these get put? thank you very much-steve
Steve,
For your FCT (First Class Ticket), you need to activate it in your Planet Auran account if haven't done that already.
In CMP, make sure your login information is the same as your login to the forums here and the DLS. Sometimes CMP takes time to sync up with the information on the Planet Auran server. To expedite the process, go into your login for CMP, and retype your login info and save. This will force CMP to update and sync up with the server.
When you download stuff from the DLS, it is not always comitted to the asset database. As a result, your new items are there on your hard drive under the Auran/Local folder, but the program doesn't see them.
Go to the Open for Edit tab, and look there. All of your recently downloaded files will be there. Press CTRL+A (Control and A on the keyboard) to select all, or go to the Edit menu and choose select all.
While in the Edit menu, choose Commit to record the downloads in the database.
To save this last step, you can setup CMP to download and autmatically commit new items once they're downloaded from the DLS.
Hope this helps answer your questions,
John
