I bought 2012, 2009 and 2010 in the sale. 2012 Graphics don't work on my laptop so I thought I'd get 2009 and 2010 to see if they work. 2009 did not supply a serial number, said I had only 10 downloads left (as with some DLCs) and now, AFTER 1 DOWNLOAD, I only have 6 left! 2010 and 2012 have unlimited downloads. Anyone got any suggestions, please? I didn't get an email of the serial number for 2009 as I did for 2010 and half the items in My Downoads are missing serial numbers.