So I wanted to use my redeem Pointz that I accumulated to get a $10 discount off the UP Heritage Mega Pack so that I would only have to pay $5.99 instead of $15.99. However, when I redeemed my Pointz, it said the coupon only applies with a purchase of $29 or more. WHY DIDN'T YOU TELL ME THAT BEFORE REDEEMING MY POINTZ?! NOW I HAVE TO GO BUY SOMETHING ELSE TO USE THIS COUPON. So I decide to buy the BR Class 14, which had a dependency that was also a dependency for a piece of content from a Thomas the Tank Engine website. However, when I downloaded it, it ended up as an .exe file and N3V FAILED TO PROVIDE A SERIAL NUMBER FOR THE DOWNLOAD. SERIOUSLY?! NOT COOL N3V!