Unavailable DLC after Purchase

[oldman777]

I've tried this but the DLC package is labled not avaliable on the content store, it says its purchased but i cant't install it? did you bought this DLC as well and it worked?

I don't have this DLC. And it doesn't matter. The procedure for installing Steam purchased DLC is the same for all.

I didn't understand anything else, let's I ask two questions.
1. Is it listed as purchased in the Steam store?
2, If so, is this Steam ID listed in your Trainz Store in the "Purchased" tab?

 

[Guigames18]

I don't have this DLC. And it doesn't matter. The procedure for installing Steam purchased DLC is the same for all.

I didn't understand anything else, let's I ask two questions.
1. Is it listed as purchased in the Steam store?
2, If so, is this Steam ID listed in your Trainz Store in the "Purchased" tab?

Hi, yes the DLC is labled as purchased and that it is available in steam library
And the ID is not listed on the content store, just the full DLC name wich BNSF C44-9W 4772-4877 H2a but the button is saying "Not avaliable"

 

[Guigames18]

By the way sorry for some english erros, i'm just getting really nervous and anxious about this situation, it has been 10 days that i'm going trough this and i just want a solution

 

[oldman777]

And the ID is not listed on the content store, just the full DLC name wich BNSF C44-9W 4772-4877 H2a but the button is saying "Not avaliable"

In Trainz store, button is saying "Not avaliable" in the store tab?



or in the purchased tab?




or in both tabs?

 

[pware]

Hi, yes the DLC is labled as purchased and that it is available in steam library

I do not have Steam so I know nothing about the Steam Library.

Can you access it through the Steam Library instead of the Trainz Store?

The change to DLC purchases that was made recently(??) where you can purchase from Steam and download from the Trainz Store after informing N3V applies to recent DLC packs. The older DLC packs, that existed before this change, can still be purchased and downloaded from Steam. That, at least, is my understanding.

That could be the issue here. Try downloading it from the Steam Library.

 

[Guigames18]

In Trainz store, button is saying "Not avaliable" in the store tab?



or in the purchased tab?




or in both

It says on both tabs

 

[Guigames18]

I do not have Steam so I know nothing about the Steam Library.

Can you access it through the Steam Library instead of the Trainz Store?

The change to DLC purchases that was made recently(??) where you can purchase from Steam and download from the Trainz Store after informing N3V applies to recent DLC packs. The older DLC packs, that existed before this change, can still be purchased and downloaded from Steam. That, at least, is my understanding.

That could be the issue here. Try downloading it from the Steam Library.

Thats a good point, but i dont think theres a way to download trough the Steam library, that only works with games but not DLCs, at least with trainz games