Trainz crash, flushes serial numbers!

[Gavan0c7]

OK so I was editting a large layout and the game froze.

No cursor, nothing. Couldn't alt tab. Couldn't bring up Task Manager. Went and made a cuppa. Nothing.

In the end I hit the restart button.

When the computer rebooted I tried to open Trainz and I got a message saying 'no valid serial number'. I've added back in my serial numbers and it's now 'Updating Trainz Asset Database'. Looks like that is gonna take a while....

What other joys do I have to look forward to?

That is, what should I be careful of or do before I get back to route building?

regards
Gavan

 

[Euphod]

Do you remember what you did just before it locked up?

 

[Gavan0c7]

Yes, I was adjusting the alignment of a portal.

It's finished updating the database but now insists it has no user details. I've put my username and password back in but it insists: "Cannot find your Planet Auran account or you have not registered a valid serial number with Planet Auran."

The serial numbers are showing in my trainz settings and my user name and password are in the CM settings.

 

[Euphod]

Try logging out at Planet Auran, then logging back in.

 

[RPearson]

Yes I've had that happen to me not once but twice in the last week. After the crash in Trainz (one was just going from Surveyor to Driver and I can't remember the other - getting old) CM refused to recognize me. All cd keys were gone and wouldn't let me access any content. It ended up doing an extended database repair twice on it's own. Never had a problem like this before - of course win7 and TS12 combination has been pretty much a pain in the butt so I guess I should expect it's going to take a sizable bite out of me once in awhile. Most of last week it took forever getting N3V servers to validate my user id - about half the time it would time out and I end up working offline - maybe that effected the stability of the game who knows.

I must have lucked out because re-entering all the data - twice - seemed to fix things for me so far.

Bob Pearson

 

[Gavan0c7]

Hi Bob,

Yeah, same issue except I'm on XP SP3. Which might suggest Microsoft is not the culprit....

I suspect it's an out of memory error for which the error handling is either not present or inadequate. I noticed Trainz was using over 1GB of RAM when it crashed (again!)

Good news is I've got access to the DLS download super-highway again....

cheers!