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We've seen zero emails and zero support tickets so not sure where those went to but we dont supply payware locked files so one thing to try is a database repair on these and a view errors/warnings to clear up things. While N3V does have these also as a DLC item, were not using the same files they are supplied and thus should not be payware tagged.
I've already done a database repair (twice). Here's what I'm getting. And all those missing depends on the VIA say "Packaged, Payware (Not Active)".
Select the files you see as "Packaged, Payware (not active)" then in "Content" top menu select "Report containing packages". If it says "XXX.tzarc", they have been installed as N3V DLCs. If not, there is one file for each in "kuid2 45324 XXXXX.tzarc" format in one or several "hash-XX" folder(s) in userdata\local.
Per your wishes in this post we've processed a refund.I don't know what any of that means, what I'm supposed to do, or any of that. I's just as soon have my money back. Sheesh--- what a hassle.
I guess I'm number two. Same exact problem.
I don't know what any of that means, what I'm supposed to do, or any of that. I's just as soon have my money back. Sheesh--- what a hassle.