Problem Logging In

[ivantr]

haha so the key is different in spanish keyboards. Didnt know that . Okay, yes, the key should be in the upper side of the keyboard, near the F12 button. Try doing that. Pressing the "Prt Scr SysRq, makes a screenshot of the desktop/screen that you are seeing at the moment of the shot, so if you dont have any program opened, you will see only the desktop with the icons and the toolbar, and if you have the CMP opened you will see the CMP and the toolbar. So with the problem visible, take the screenshot, and make what i have say before

Originally Posted by ivantr Okay. To take a screenshot without Fraps, you can press "Impr pant Petsis, with the CMP opened", later open paint, and press CTRL+V, and see that you have your screenshot in paint. Later save it as JPG, cuz BMP or TGA is a large file. And then upload it to Imageshack, HostthenPost, Photobucket or your preferred Image Hosting Site. Then paste the link here, so, somebody with the same problem will see it and could help you. Good luck, and please explain better your problem

Cheers

 

[Euphod]

I could tell you what my problems are, but I'm pretty sure there's a character limit per post.

It seems the forums are being a bit slow as of late, and I don't want to make multiple posts.

Actually, that's one of my problems!:hehe:

 

[hholdenaz]

Guess that's Spanish for the Prt Scr SysRq button on an English Language keyboard. Usually somewhere near the Scroll Lock and Pause Buttons.
Prt Scr stands for print screen.

Oh. Thanks for letting me know.

@Ivantr: Ok, here's the picture:

 

[shaneturner12]

Based on what I've read and seen so far, the problem is firewall related.

It's worth checking to make sure it's not blocking Trainz.

Shane

 

[ivantr]

Have you patched your trainz to the latest SP???

 

[hholdenaz]

Have you patched your trainz to the latest SP???

Yes; TS 2009 is patches to SP4.

Shane; Can you please remind me how to do that?

 

[shaneturner12]

What firewall software are you using? If it's Windows Firewall, can I check what operating system you are using?

If you have any Block/Allow prompts, make sure you click Allow.

I can confirm that TS2009 is acting strangely for me today, so there may also be a server issue.

Shane

 

[bmheron]

interesting thread. also interesting b/c I'm getting the same error today as well. Hmmm, nothing has changed on my system but I am trying to access from work, but never had problems before.

Wonder if its the same problem that's affecting us both or just a coincidence?

Here's my network diagnostic:

Message: Command prompt reporting in."
Message: Test 'command prompt access' passed.
Message: Pinging www.l.google.com [173.194.73.106]
Message: with 32 bytes of data:
Message: Reply from 173.194.73.106: bytes=32 time=49ms TTL=40
Message: Reply from 173.194.73.106: bytes=32 time=51ms TTL=40
Message: Reply from 173.194.73.106: bytes=32 time=53ms TTL=40
Message: Reply from 173.194.73.106: bytes=32 time=50ms TTL=40
Message: Ping statistics for 173.194.73.106:
Message: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Message: Approximate round trip times in milli-seconds:
Message: Minimum = 49ms, Maximum = 53ms, Average = 50ms
Message: Test 'ping known address' passed.
Message: Pinging auran.com [174.121.103.202]
Message: with 32 bytes of data:
Message: Reply from 174.121.103.202: bytes=32 time=75ms TTL=45
Message: Reply from 174.121.103.202: bytes=32 time=64ms TTL=45
Message: Reply from 174.121.103.202: bytes=32 time=76ms TTL=45
Message: Reply from 174.121.103.202: bytes=32 time=86ms TTL=45
Message: Ping statistics for 174.121.103.202:
Message: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Message: Approximate round trip times in milli-seconds:
Message: Minimum = 64ms, Maximum = 86ms, Average = 75ms
Message: Test 'ping auran' passed.
Error: Download failed - error 3.
Error: Test 'planet auran login' failed.
Message: Test 'http external' passed.
Message: Test 'http auran' passed.
Message: Test 'https auran' passed.
Message: Test 'dls search' passed.
Message: Test 'download.ts2009.com' passed.
Message: Test 'www.auran.com' passed.
Message: Test 'www.ts2009.com' passed.
Message: Test 'online.ts2009.com' passed.
Message: Test 'page failure' passed.
Error: Download should have failed but did not.
Error: Test 'host failure' failed.
Message: Test 'ftp dls' passed.
Message: Test 'ftp firstclass' passed.
Message: Diagnostic complete.

 

[shaneturner12]

It appears that you may have connection issues also.

As an aside, try changing the password in the Content Manager settings box to an incorrect password, click Save, then go back in and enter the correct password and re-click Save.

Shane

 

[bmheron]

thanks shane! actually, I went back into do this and while trying ...it successfully logged me in. so must be some glitch on either end. Will remember that little trick the next time!

 

[shaneturner12]

It's OK. I had the same problem a few minutes ago and used that trick to fix it.

Shane

 

[hholdenaz]

It appears that you may have connection issues also.

As an aside, try changing the password in the Content Manager settings box to an incorrect password, click Save, then go back in and enter the correct password and re-click Save.

Shane

It didn't work for me.

 

[shaneturner12]

I still think that your firewall is blocking it, but I'm waiting to find out what firewall software you have.

Shane

 

[AntonyVW]

Im just wondering how big this problem is getting as I have just had the same issue (CM not recognizing my account details). Ive been away for the weekend so Ive only just picked up on this. The change password does seem to work but Im wondering if something has gone astray over the weekend?

 

[shaneturner12]

I'm beginning to wonder the same as it's the first time in a while I've had to do that.

Shane

 

[AntonyVW]

Other thing I have noticed is that when I click on an item in CM it either does not show an image of the item or takes so long to display it that I have already moved on several items with same result. Just done that now and it took over 60 seconds to display image.

 

[NickieFoenshauge]

It appears to be a server issue. It never happened to me before until today, where it has happened roughly every other time I start CM. The rest of the times are OK.

And I don't fiddle with username or password. I just close and restart CM. Conclusion: servers acting out - again!!!

 

[maruffijd]

I am convinced it is the servers. All of the sudden, CM(P), Auran's homepage, Forum, and Blogs are all being screwy at the same time. It's all a hit or miss thing for me. It takes 2 or 3 tries to get any of the sites to click and let me do what I want to do there.

 

[shaneturner12]

That seems to confirm the results I've got from my PC Information Application - that reported that it couldn't find the host when it was looking for auran.com.

Shane

 

[AntonyVW]

question now is - do the boffins have a fix for us? Im wondering if a simple server reboot is in order?