Payware (not active) warning for UP AC4400's

cweis127

Building America
I've searched for this topic already, and I was not able to find an answer. I purchased these locomotives today and they are showing an "Open for edit, Payware (not active)" warning; they do not show up in game. When I attempted to revert to original and/or submit edits, I was greeted with these two errors for all 4 locomotives. I have already ran a database repair. I can send this info to the RRMods support email if necessary.

- Unexpected files encountered while creating database entry. Trainz Asset Database may need repair.
- Failed to submit changes to asset due to database access error
 
I've searched for this topic already, and I was not able to find an answer. I purchased these locomotives today and they are showing an "Open for edit, Payware (not active)" warning; they do not show up in game. When I attempted to revert to original and/or submit edits, I was greeted with these two errors for all 4 locomotives. I have already ran a database repair. I can send this info to the RRMods support email if necessary.

- Unexpected files encountered while creating database entry. Trainz Asset Database may need repair.
- Failed to submit changes to asset due to database access error
Have you tried to delete/remove them and then reinstall them?
 
RRMods Content + “Payware (not active)” + Database Errors

When the locomotives come from RRMods, the situation is completely different from DLS or N3V DLC. RRMods assets are normal local content, not encrypted, not DRM‑locked, and not tied to your Trainz account.


So when Trainz marks them as:


  • Open for edit
  • Payware (not active)
  • Unexpected files encountered
  • Failed to submit changes due to database access error

…it means the asset folder contains files Trainz does not expect, or the install process left the asset in a corrupted state.


This is a known issue with RRMods installers because they sometimes drop extra files into the asset folder.




Why Trainz Flags RRMods Assets as “Payware (not active)”​


This happens when:


  • The installer places extra files inside the asset folder
  • A previous version of the same locomotive still exists in your database
  • The asset folder contains backup files, PSD files, texture sources, or Windows metadata
  • Trainz detects files that do not match the config.txt
  • The asset was left in an “Open for edit” state during a crash or aborted install

RRMods content is not supposed to be marked as payware at all — that’s a symptom of corruption.




The Correct Fix Path (RRMods‑specific)​


1. Delete the broken assets from Content Manager


Right‑click → Delete
If Trainz refuses, continue to step 2.




2. Manually remove the asset folders


Go to your Local Data Folder:


Trainz Launcher → Install → Open Local Data Folder


Then delete the KUID folders from:


  • editing
  • local

This clears the corrupted state completely.




3. Rebuild the database


Trainz Launcher → Developer → Rebuild Database


This resets the Trainz Asset Database so it’s clean before reinstalling.




4. Reinstall the RRMods locomotives


Important details:


✔ Install​


RRMods installers can collide if run simultaneously.


✔ Make sure the installer points to the correct Trainz data folder​


RRMods installers sometimes default to an old or incorrect directory.


✔ After each install, check Content Manager​


The asset should show:


  • Installed
    or
  • Installed, Modified

It should not show:


  • “Payware (not active)”
  • “Open for edit”
  • Any database errors

If it immediately goes “Open for edit,” the installer dropped extra files.




If the asset still breaks after reinstalling​


This is the classic RRMods issue:


There are extra files inside the asset folder that Trainz rejects.


Common culprits:


  • thumbs.db
  • .bak files
  • .psd files
  • .texture.txt duplicates
  • Backup folders like old, backup, textures
  • Temporary files from the installer

Fix:


  1. Open the asset for edit
  2. Inspect the folder
  3. Delete anything that is not:
    • config.txt
    • .texture files
    • .tga/.png/.bmp
    • meshes (.im, .lm, .pm)
    • scripts
  4. Submit edits

Trainz will accept the asset once the folder is clean.




If you want, someone can pinpoint the exact problem​


Just give us one KUID from the broken locomotives.


With that, we can:


  • Tell you the expected file structure
  • Identify which files are triggering “unexpected files encountered”
  • Confirm whether the installer dropped extra junk
  • Walk you through a precise manual repair

RRMods content is fixable — it just needs a clean folder and a proper reinstall.
 
I've searched for this topic already, and I was not able to find an answer. I purchased these locomotives today and they are showing an "Open for edit, Payware (not active)" warning; they do not show up in game. When I attempted to revert to original and/or submit edits, I was greeted with these two errors for all 4 locomotives. I have already ran a database repair. I can send this info to the RRMods support email if necessary.

- Unexpected files encountered while creating database entry. Trainz Asset Database may need repair.
- Failed to submit changes to asset due to database access error
Please send us an email or you can also send me a private message and we will take a closer look into this
 
If downloaded from the content store, they are DLC packaged content. They will be in the packages folder. Purchases from RRmods will be in your original folder.
Just downloaded from Content store with no problem. You can not edit and submit a packaged asset.
 
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