Not able to boot

petrama25

let me show you the
Seeing that my other thread in this forum has gotten no replies in a week makes me doubt I will get any replies on this, but here I go.

Ok, so my PC was working great the other day until I shut it down. On shutdown I got a Kernel Data Inpage Error BSOD. It restarted fine but when trying to open Task Manager I got an error telling me it was unable to start correctly. I think it was the error (Something)x000007b. I decided on doing a Malware Scan but turned up clean. I ran Sfc.exe/Scannow and it said to reboot.

So I did and on reboot I got stuck in an infinite startup repair loop saying unable to repair. I went to troubleshooting, hit advanced and used CMD to find the SrtTrail.txt file. The root causes it shows are Boot Critical file c:\windows\system32\drivers\Wdf01000.sys is corrupt. The second root cause is Boot Critical file c:\windows\system32\drivers\WDFLDR.sys is corrupt.

I have absolutely no Idea how to fix this and have search all over. I am stumped mostly because my PC has been offline for a few weeks and haven't installed anything but CDPs before it was offline. I also do not have a reset disk or USB for Windows 8.1. Tried a restore but still didn't work. I really need help mostly because EVERYTHING of mine for trainz, models and routes that have taken me forever to make, are on there.
 
The only suggestion I can give you is to see if you can get into the boot menu and do a Refresh. Note that this will make some programs not appear as installed but the files will still be there.

Shane
 
You have a problem, kernel data inpage error means there is or was a problem with either your system memory or hard drive one or other was unable to be accessed by the OS, both will need checking and worst case scenario maybe replacing or fixing however can't do that if you can't boot!
As both files have got corrupted probably due to the Blue Screen, you either need an install disk or a copy of both files from an identical Operating system, they need replacing so you can boot the PC before you can sort out any possible hardware issue.

This is where a bootable Windows or Linux disk comes in handy, if nothing else you can recover your data which I think is probably the first priority. Do you have another PC available that you can put the Hard drive in an copy your data off it.?

Or anything you can download an 8.1 install ISO to, that is capable of burning a DVD or installing on a USB stick? I presume MS are still providing 8.1 downloads.

Edit: Just tracked down your other post, probably need to sort out this problem first now though, which PC is it that's not working?

Another Edit: I assume you have tried booting in safe mode?
 
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Thanks for the quick responses guys.

Shaneturner12- I have attempted that but just ended up in the startup repair loop again.

Clam1952- Well I am screwed. I don't have another copy of Windows 8. Only Vista. I will email MS support and see about a disc. I think The PC may be still have a warranty, so I will see about that before Taking out the Hard Drive. Not sure if that voids the warranty. I honestly don't want to send it back to the company because of the amount of personal stuff on the drives.

Yes I do have the other PC on hand, The Dell Studio XPS 9000. I may have found the problem with that one though. It looks like the case or the fans were causing the CPU and GPU to overheat so I ran it with the cover off and it worked OK. I luckily have my .blend files and pictures all saved on my D drive. But however, Trainz is Installed to the C drive and my 20+ hours of work configuring my content to work is on there too.

I hope I can get this to work again. Any Ideas what caused the BSOD though? I didn't install anything or mess with any windows files.

Edit- I have tried booting into safe mode. Still stuck in loop.
 
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Thanks for the quick responses guys.

Shaneturner12- I have attempted that but just ended up in the startup repair loop again.

Clam1952- Well I am screwed. I don't have another copy of Windows 8. Only Vista. I will email MS support and see about a disc. I think The PC may be still have a warranty, so I will see about that before Taking out the Hard Drive. Not sure if that voids the warranty. I honestly don't want to send it back to the company because of the amount of personal stuff on the drives.

Yes I do have the other PC on hand, The Dell Studio XPS 9000. I may have found the problem with that one though. It looks like the case or the fans were causing the CPU and GPU to overheat so I ran it with the cover off and it worked OK. I luckily have my .blend files and pictures all saved on my D drive. But however, Trainz is Installed to the C drive and my 20+ hours of work configuring my content to work is on there too.

I hope I can get this to work again. Any Ideas what caused the BSOD though? I didn't install anything or mess with any windows files.

The BSOD could be hardware related as in disk or memory, may have just been caused by a power surge or brief power cut that probably wasn't noticed. Whatever it managed to corrupt those files.
 
What sort of computer is it, is it a branded computer with a recovery partition. If it is, there is a chance you can boot into the recovery partition and create new system disks. However, any recovery will likely delete your personal files, so you have 2 choices. 1. Take your drive out, slave it into a second working machine as a secondary drive, access your files and transfer them to your working computer, or 2. Take it to a computer repair shop where they can access your drive and back it up. Providing you have a Product ID key for your operating system, they will also most likely be able to provide you with a system disk.

If you don't know what you're doing, don't try and do it yourself. If the shop cant take your data off, take it somewhere else. It doesn't sound like a problem with the drive, its a software driver issue. File corruption occurs for many reasons, incorrect shutdown, failed windows updates, power failures, etc etc. It can also occur with a hard drive when its sectors start failing and if it is developing bad sectors, often data in bad sectors is non-recoverable if they system cant read that section of the drive. Whatever the case, you need to get your data off it promptly and while you still can is your first step.
 
I ran Chkdsk over night to make sure it wasn't the drive and luckily the were no bad sectors in it or any other fatal problems. So I don't think I need to bring it to a shop for recovery. Just a bunch of corrupt system files.

I'm going to have a friend make a recovery disc for 8.1. I will try to just use that to boot and then repair the files. I hate that you don't get a recovery USB or disc with your PC if the OS is already installed when you buy it.

Also, What do you guys think about Windows 10? I have it waiting to be DL'd when I get my PC up and running. Is there any performance increase?
 
I ran Chkdsk over night to make sure it wasn't the drive and luckily the were no bad sectors in it or any other fatal problems. So I don't think I need to bring it to a shop for recovery. Just a bunch of corrupt system files.

I'm going to have a friend make a recovery disc for 8.1. I will try to just use that to boot and then repair the files. I hate that you don't get a recovery USB or disc with your PC if the OS is already installed when you buy it.

Also, What do you guys think about Windows 10? I have it waiting to be DL'd when I get my PC up and running. Is there any performance increase?

Good luck with your reimage.

I've upgraded to Windows 10 and it's awesome. I've seen a nice improvement in performance over Windows 7 and Windows 8.1

I agree it's bad that we no longer get the media with the system. It's good that some companies do provide a disk if you ask but sadly they charge more for that now which is stupid and stingy since disks cost about 2-cents each if that and the process is done automatically once started.

John
 
Good luck with your reimage.

I've upgraded to Windows 10 and it's awesome. I've seen a nice improvement in performance over Windows 7 and Windows 8.1

I agree it's bad that we no longer get the media with the system. It's good that some companies do provide a disk if you ask but sadly they charge more for that now which is stupid and stingy since disks cost about 2-cents each if that and the process is done automatically once started.

John

Thats good news. Definitely looking forward to that.

I found something. I don't know how I skipped over this, but apparently windows has been attempting to boot from the X: Drive. Cmd says Administrator: X:\windows\system32\cmd.exe. I have no Idea how to change this as I already have looked at the Bios setting and it lists windows boot manager as my boot drive. My C:drive does not show up in bios, but I am able to to access the directories on the drive from CMD.
 
Thats good news. Definitely looking forward to that.

I found something. I don't know how I skipped over this, but apparently windows has been attempting to boot from the X: Drive. Cmd says Administrator: X:\windows\system32\cmd.exe. I have no Idea how to change this as I already have looked at the Bios setting and it lists windows boot manager as my boot drive. My C:drive does not show up in bios, but I am able to to access the directories on the drive from CMD.

That's odd... Is this the drive that's mounted on another system? The other system may mount it as drive X: or something else other than the actual drive. If it is your own system, you can try this.

Right click on the Start Menu button and pick Disk Management. Your disk partitions will be listed. Right-click on the X: drive and choose change drive letter. You should be able to scroll the list and choose C: You'll get a warning about doing this. Click OK. The problem is you may not be able to do this if this is a boot device. If it does work, reboot and see what happens.

As far as showing up in the BIOS, it doesn't display a drive letter there; it only lists devices like ST3420-54-IKCM.3, (I made this up.. :) ) or something like that, but definitely no drive letter.

If you only have one drive in your system, this is what it will show as the only drive outside of the DVD/CD device. If there are other hard drives, they will be listed as well.

John
 
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