No Shipping

nickelplateroad

Active member
I ordered trs 2010 EE last Aug. 3 2010. Since now, I haven't recieve mail yet. And I sent to Auran Helpdesk last couple day ago. I haven't hear that. I saw that mIRC chat see ZecMuphy. I tried touched him few mins time. I waitng for him. He didnt replay yet he left. I don't know why ingornace me. I did sent to them last time about trs2009 from helpdesk. I haven't hear them since June 2010. That's rude. I'm not blaming these Auran.

I need to know about this.



NKP
 
Shipping form Australia does take a lot of time especially to get through customs. Also from what I have heard that the helpdesk is backlogged and so It may take several days for Zec to reply to your message. I would give it a few more days to see if it comes in the mail.

hert:wave:
 
What is the status on the order? "pending" "processed" "shipped". To find this out go to your profile and look at order history.

With your ticket I would mark with "urgent" to try to get a quicker response from Zec. But seeing how its the weekend in Aus. you may have to wait till after the weekend.

hert:wave:
 
If there is a way to cancel your order, you can get it from Amazon.com in either DVD (US edition) or download format (again, for US customers), and the d/l format you can get instantly.
 
WillPac

If there is a way to cancel your order, you can get it from Amazon.com in either DVD (US edition) or download format (again, for US customers), and the d/l format you can get instantly.


Nope!


Hert

Still pending... Stupid..


NKP
 
Then I would defiantly get into contact with Zec. It means that your order hasnt been shipped yet.

hert:wave:
 
Hert,

I did sent him already look above my posted. And I saw that Zec online here forum this morning. I did sent him. NO answer since this morning.


NKP
 
still waiting for answer plus game

Ordered game in August - still "shipping pending"
Wrote on "ticket" still no answer
Wrote on ticket and increased it to critical - still no reponse
What the hell are they playing at - if there is a good reason for delay I am sure we would understand - just tell us something
 
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