New asset error

Ok build number for Trainz 2012 is 49922. Ive just exported the mesh from 3dmax to blender 2.62. Downloaded the appropriate exporter etc and then exported from blender to trainz. Im not sure whether I was surprised or not but I got the following:

Error: Unable to load indexed mesh 'kuid 596321 100273\warehouse.im'

So Im back where I started. My logical side is saying that if both blender and 3dmax are giving the same error then it is down to one of a couple of things:
1) either the exporters are not working or
2) its because Im using 64bit versions of both blender and 3dmax and the exporters dont work despite the claims.
 
one thing I can try I guess is to start an item in blender rather than importing it and see how that exports to trainz
 
I've noticed that the folder reference does not match what I would expect it to. Normally this is a case of an incorrect config.txt entry - if you want me to have a look at the asset, send me a PM and I will respond with my email address.

Shane
 
That's the error you get on committing? If you right click on it in CM and click view errors are warnings what does it say then? often it's a bit more informative.
 
Shane. Ive not packed anything up in CDP before so I am presuming you just want the contents of the folder?

Clam1952. The error I have reported is the error given when viewing the errors and warnings in CM.
 
Yes, folder is fine. I can import the folder into Content Manager.

Shane

EDIT: Received email OK - will reply when I've identified the issue.
 
Hi again,

I can confirm that the issue is not related to the config.txt as I've checked it with Asset-X.

It does indeed appear to be a problem with either the exporter or the TrainzMeshImporter tool.

Shane
 
Thanks Shane. As I know that the exported *.im file can be read in PEVs mesh viewer and mesh text viewer and I can export the file natively into both blender and sketchup without problem, I think I shall start by looking at the importer as it failed with both the 3dmax mesh and the blender mesh. At least I can narrow down the problems a little.
 
Try this first, knock up a simple cube texture it and export it from 3ds could try blender as well and see if you get the same problem, remembering that the material must be named correctly.
As stated by Pev the fact that his viewer can display the file doesn't means that Trainz can, different process used in rendering I think he said. The im file has to be in the correct format for Trainz to read which it seemingly isn't.

Have you had problems exporting anything else?
 
This is the first time Ive exported from 3dmax 2012. Ive done it before with gmax and sketchup but wanted to take advantage of the updated jetexporter for 3dmax. Ive tried the same process with a cube as you suggesed but I still get the same problem in 3dmax. Im not as familiar with blender so although I can knock up a cube or 2 I have no idea how to add the textures so cant try that at moment. I know sketchup is fairly lame but I hae to admit that the rubytmix pluggin for it works nice and easily compared to this.
 
Ok well that was odd. I decided to reboot my pc about half hour ago - you know just in case. well when it came back on Trainz through a wobbly and refused to start. When I started it a second time it went into a diagnostic mode before restarting. Never seen it do that before. Didnt solve the problem however.
 
I have a feeling that whatever the problem is it's something simple that's got overlooked, still got gmax? may be an idea to try exporting a cube from that, if that doesn't get recognised either then it points to a problem with Content Manager.
Actually, just had a thought possibly a bit of disk corruption? that may explain why Trainz is suddenly playing up, try running a disk check just in case.
 
funnily enough I gave up last night to get some rest. In the wee small hours of the night I decided that I would restore my system today. So first job I have to do today is back up all the files I need to keep and then format and reinstall from scratch. So I shall report back after I have restored my system.
 
Ok an update.
Having reinstalled my system. I am no further forward. Everything from Win7 up is a clean install. This time however I have installed both the 32bit and 64bit versions of 3dmax 2012. Both appear to have exported correctly but both give the same error when I attempt to create a new asset in Trainz 2012 (problem is also present in 2009).
Others I have spoken to have said that they have had no problem at either end - either 3dmax or trainz. So Im at a loss.
 
Third time I've tried to reply to this keep getting failed to respond errors.

I think this is pointing more to an error with the actual creation of the mesh, may be the material naming which is now specific see here. http://online.ts2009.com/mediaWiki/index.php5/Material_Types

Could be an idea for someone with 3dsMax 12 to have a look at a mesh you have created and see where or if something is going wrong.
 
Hi Clam1952. I have sent the original mesh to someone who has 3dmax 2012 so hopefully they will find out if there is a problem there. As for the material I have made sure that it has the 'm.' prefix. The document you mention specifies quite clearly what is acceptable and Ive double checked that but no change Im afraid. I guess I have to wait until the person I have set the mesh to can check it for me.
 
Ok some progress. The clue - which I missed was in my own last post. When Ive put up the material I have put something like 'm.red'. When in fact is should have read 'red.m.notex'. So I now have the mesh appearing - except it is all white not the colour I have given it. My assumption was that the exporter would also create the texture files to go with it - so a little work to go yet but at least I have progress.
 
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