Good Morning All
As has been outlined previously, we can only accept reports from the original creator. There is a very simple reason for this, only the uploader and the original creator know with absolute certainty (well, as close as possible anyway) that the content was uploaded without permission.
For anyone else, it's really just guesswork. You
think the content was uploaded without permission. Note, we require the creator to contact us directly, as we do require some information from them. This also ensure that we actually receive the report. The helpdesk can be contacted via the following link:
http://support.trainzportal.com/
We do not believe it appropriate to allow people to have content removed from the DLS simply because they think it was uploaded without permission. We've seen many cases in the community where claims have been made about 'stolen' artwork/content when this was actually not true. If we took the steps being outlined in this thread, well we'd have lost a lot of good people. Actually, we'd have banned more good creators than those doing things illegally, possibly including some who make large amounts of content in the community
Instead, all we ask is that the original creator contact us directly. There are some situations where this may not be possible (e.g. where the creator has passed away), but these particular ones are taken on a case-by-case basis. It should be noted that if a creator contacts us directly, we generally have the content removed within a few days (possibly a week) after contact. This includes us doing some investigation to verify the claim... For large amounts of content (anything beyond about 20 items), it may take a little longer due to the time involved in removing them...
Where several creators contact us to report a single user, we have previously taken the step of removing all of the content uploaded by that user and then banning the account. The same may occur for repeat offenders. But, again, we will not do this based on guesswork, or people 'thinking' the uploads were done without permission.
Regards