It says patch failed to download, but nothing in between the quotes


New member
It's bad enough that I am dealing with this bs that no other human on this planet has ever dealt with, but I can't post a screenshot from my computer here, I'm already pissed off at how annoying the installation process is! It should be a piece of cake, right? Well, I got a new computer and I am trying to install trainz 2019 onto it after installing it on my last one, I set up everything yet I'll quote what it says in the next paragraph due to the annoying fact that I can only upload URL image links yet it seems to not accept anything!

Patch failed: failed to read source data: ''

Yes, there is nothing between the quotes. I've tried to find anyone else who has posted anything about the situation, but so far I have found nothing! Could someone please help (And try to simplify it as much as you can because I'm an idiot)
Are you trying to install from MyTrainz at the top of this page?
If yes, scroll to the products list on the left, select the download you want, and then click on the online download to install automatically.