shaneturner12
Tutorial Creator
When the Please Insert Disk 1 box appears, is there a folder path underneath it with a Browse button?
Shane
Shane
Instal HELP!!
- Thread starter trainerjay
- Start date
trainerjay
New member
Yes and I select the folder where all the files are stored.
shaneturner12
Tutorial Creator
OK - I do remember seeing something similar happening before to another user. It may be worth moving the files to a new folder (preferably on the Desktop) and trying to run from there. Also, if you are using Windows Vista or 7, right-click the installer and click Run as Administrator.
Shane
Shane
trainerjay
New member
Ive done all of the above, still the same problem.
shaneturner12
Tutorial Creator
OK. Can I check if you had to do any renaming when you downloaded the files?
Shane
Shane
trainerjay
New member
Just the setup file. I had to put the .exe on the end of it. This is version 12. I did not have any version or trainz on my computer prior to this download.
shaneturner12
Tutorial Creator
OK. Reason I asked is because sometimes there are extra bits at the end or start of the filename which may make a difference.
Have a look at the image below, from Simulator Central, and see if it matches yours.
Shane
EDIT: The file type column and the date column may differ
Have a look at the image below, from Simulator Central, and see if it matches yours.
Shane
EDIT: The file type column and the date column may differ
trainerjay
New member
all match except I do not have a little orange cone to the left of my file name(s).
shaneturner12
Tutorial Creator
That's OK, as that icon is to do with VLC Media Player, and does not affect how the file functions.
Zec may have other ideas on how to proceed, though, as something is not right. He may revert your download files to the 4-file format which is easier to download.
Shane
Zec may have other ideas on how to proceed, though, as something is not right. He may revert your download files to the 4-file format which is easier to download.
Shane
trainerjay
New member
Thanks for your help.
shaneturner12
Tutorial Creator
It's OK - this is the first time that a digital download problem has baffled me, as I've managed to solve others using the advice I have given.
Shane
Shane
trainerjay
New member
Do you think it has anything to do with the fact that I used IE? Should I try re-downloading using fire fox?
shaneturner12
Tutorial Creator
It shouldn't make much difference, but I normally use Google Chrome for downloading as it seems to behave better.
Shane
Shane
trainerjay
New member
I think I had enough of trying to make this work. Can anyone recommend a different version to download?
shaneturner12
Tutorial Creator
Unfortunately, all the main downloadable full versions have a similar file layout, apart from possibly TS2009.
Shane
Shane
trainerjay
New member
Maybe I'll download 2009. How is it compared to 2012? Has anyone downloaded MS 2013 simulator?
2009 is rubbish compared to TS12, be patient the helpdesk will sort you out, no idea what MS 2013 is, never heard of it.
Haven't seen this mentioned so.
If you have Windows 7 you are installing as Administrator? otherwise you will have problems, right click setup.exe click run as Administrator.
Haven't seen this mentioned so.
If you have Windows 7 you are installing as Administrator? otherwise you will have problems, right click setup.exe click run as Administrator.
trainerjay
New member
Tried that Malc. Thanks MS 2013 is the Microsoft Simulator.
trainerjay
New member
I think I have it now. Will update in a few minutes......
trainerjay
New member
ok, I have it working. Apparently you cannot donwload this ontot a portable device like I did. For some reason the computer will not recognize the files if it is not downloaded onto the main hard drive of your system.