I cannot download anything from CMP for TRS2006. I have tried the helpdesk.
The following is my request to them and their reply.
"Hi There, I have just been reading some of the posts regarding CMP for TRS2006. I also just paid AUD$25.00 for an FCT for 12 months but I still cannot download anything. The "Network Speed" window doesn't show anything and when I "start" a download, a "current speed" figure appears which says 0.00Kb/sec. I have a connection, CMP verifies my identity and serial numbers etc and I can see all the items. Please Please PLEASE contact me somehow and tell me I will be able to start downloading."
And their reply;
"Hi ,
Thanks for your message.
I have checked your profile and nothing is preventing or stopping you from downloading.
* Are you connected to the internet when trying to download?
* Have you entered the correct username and password?
* Have you registered the relevant serial number for the game you are trying to download with?
* Do you have an active firewall that is blocking or stopping your downloads?
* Have you read the manual and instructions on how to download correctly?
* Are you trying to download built-in assets or assets that you already have installed?
Regards,
Auran HelpDesk
www.auran.com/helpdesk
Got more questions? Meet thousands of Trainz fans at our online forums at http://forums.auran.com/trainz "
I checked all their suggestions and can still not download.
Can anyone else help?
The following is my request to them and their reply.
"Hi There, I have just been reading some of the posts regarding CMP for TRS2006. I also just paid AUD$25.00 for an FCT for 12 months but I still cannot download anything. The "Network Speed" window doesn't show anything and when I "start" a download, a "current speed" figure appears which says 0.00Kb/sec. I have a connection, CMP verifies my identity and serial numbers etc and I can see all the items. Please Please PLEASE contact me somehow and tell me I will be able to start downloading."
And their reply;
"Hi ,
Thanks for your message.
I have checked your profile and nothing is preventing or stopping you from downloading.
* Are you connected to the internet when trying to download?
* Have you entered the correct username and password?
* Have you registered the relevant serial number for the game you are trying to download with?
* Do you have an active firewall that is blocking or stopping your downloads?
* Have you read the manual and instructions on how to download correctly?
* Are you trying to download built-in assets or assets that you already have installed?
Regards,
Auran HelpDesk
www.auran.com/helpdesk
Got more questions? Meet thousands of Trainz fans at our online forums at http://forums.auran.com/trainz "
I checked all their suggestions and can still not download.
Can anyone else help?