trainboy9618
New member
Hi there,
So, I don't want to sound like a complete idiot and I have searched the forums and can't find an answer. I am not stupid when it comes to computers but I am stumped.
I keep getting a blue screen error (crash) on my XP program (have SP3 from microsoft).
I ran diagnostic and it seemed to fix the crashing problem, but what I want to do now is a clean install of Trainz2006. But, if I go and look at my "add/remove programs" it does not show up so can't do it that way. So, thought I would just go into the program files and delete the Auran folder (did a back up of my son's files first as he has worked so hard on Thomas Island of Sodor), but when I try to dump this file in the trash, I get told "that another user or program is using this" and won't let me continue.
I thought that there might be an uninstall section of the DVD that I have, but all it does is give me the choice to ONLY install the program which, if I do, hangs up at the very end.
Thought it might be an SP1 issue and tried to install from my disk and also downloaded it, but it tells me that there is already a file but won't rename and won't let me continue.
As I said, I am stumped!!! Can anyone help me.:'(
Thanks
Karen
one frustrated mom trying to get this program working for her son.
So, I don't want to sound like a complete idiot and I have searched the forums and can't find an answer. I am not stupid when it comes to computers but I am stumped.
I keep getting a blue screen error (crash) on my XP program (have SP3 from microsoft).
I ran diagnostic and it seemed to fix the crashing problem, but what I want to do now is a clean install of Trainz2006. But, if I go and look at my "add/remove programs" it does not show up so can't do it that way. So, thought I would just go into the program files and delete the Auran folder (did a back up of my son's files first as he has worked so hard on Thomas Island of Sodor), but when I try to dump this file in the trash, I get told "that another user or program is using this" and won't let me continue.
I thought that there might be an uninstall section of the DVD that I have, but all it does is give me the choice to ONLY install the program which, if I do, hangs up at the very end.
Thought it might be an SP1 issue and tried to install from my disk and also downloaded it, but it tells me that there is already a file but won't rename and won't let me continue.
As I said, I am stumped!!! Can anyone help me.:'(
Thanks
Karen
one frustrated mom trying to get this program working for her son.