I trusted you, and your patch completely wiped out everything.  The patch locked-up numerous times.  Even my TRAINZ 2009 folder is completely gone from the C: Drive.  Everything!!!  Everything!!!  Seven months, and hundreds, and hundreds of hours of intense work, wiped away.  This layout was massive, and very detailed.  I've been a TRAINZ enthusiast since day-one.  If you had any doubts whatsoever concerning the safety of the patch, we should've received a warning before downloading.  Always in a hurry to release the new version by a certain date, whether it's ready or not.  " We'll come up with a quick-fix later."  Well, you really fixed things big-time.  Save your patches, and anything else that you may think that I need in the future.  I have absolutely NO TRUST in you at all.  Thanks for nothing!!  Writing this angry letter saddens me terribly, for I've always admired and respected you people.  I realize now that you're just a business, with deadlines, just like everyone else, but you totally destroyed my trust, just like my layout.  I would expect bogus crap like this from Microsoft, but not from you.  I always thought that you were more professional.  Well, you have my money.  I guess that's all that matters.