Helpdesk issues and WIKI FAQ


since 10 Aug 2002
Rob said:
The Future of Helpdesk
Hello, Folks,

I am sure that most of you are aware that the Trainz team was recently required to scale down as a result of the closure of Auran Developements. ...

With the forced cutbacks and the resulting reduction in official help, I wonder if this CCG WIKI site, another site, could be expanded to host a general FAQ section. We could then point people with common questions to one place for answers since a WIKI system is much better suited to maintain a knowledge base than a forum.