Confidence restored - Download/Install issue has been resolved

kd7eirjim

SP Aficionado
Just as I am vocal about being provided with poor customer service, I am just as vocal about a company that is able to turn that bad situation around.
Tony Hilliam, CEO of N3V Games, personally intervened and got my issue resolved today.

It turns out that my particular issue, with the setup-2b.bin file missing, was one that actually only affected two people.
That is why it took longer than I thought it should have to resolve - My issue was not the same one that was affecting
most of the other people.

For those of you that told to me to give N3V time to resolve the issue, and whom I summarily ignored, I apologize. You were right, I was wrong.

Now, onto learning about this great simulator, and starting a barrage of "How do I?" posts in the forum...
 
I'm sure Tony and others appreciate your post. I do.

Your vantage point may prove to be a liability, one of the most difficult acts to perform with computers is to "be patient", and I have to grind my teeth everytime I offer it.
 
I'm sure Tony and others appreciate your post. I do.

Your vantage point may prove to be a liability, one of the most difficult acts to perform with computers is to "be patient", and I have to grind my teeth everytime I offer it.


It was a humbling learning experience for me as well. I presumed that N3V KNEW what the problem was and were just dragging their feet in resolving it.
Now that I have adjusted my viewpoint to match the reality, I will be much less impatient.
 
Jim,

Spoken like an intelligent, well schooled member of the human race:D. Very refreshing, as now there is now new hope for sanity and civility on these forums !

DaveL.....K6WPR
 

The worst part is having to peddle the bicycle all the time to generate electricity. :p
 
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