Can't Download

boleyd

Well-known member
Apologies for bungling my previous message..

I get "connection interrupted" when downloading from the DLS. Works ok on the old Comcast service. But, fails on T-Mobile with a "Connection Interrupted message after each block sent" . The only search parameter accepted by the Support system is DOWNLOAD . That leads to a list of problem support queries , none match my issue. I have dropped the Comcast connection in favor of T-Mobile. Thus I cannot download at all,

PS: Now the Support Page will not accept download as a search parameter.
 
Apologies for bungling my previous message..

I get "connection interrupted" when downloading from the DLS. Works ok on the old Comcast service. But, fails on T-Mobile with a "Connection Interrupted message after each block sent" . The only search parameter accepted by the Support system is DOWNLOAD . That leads to a list of problem support queries , none match my issue. I have dropped the Comcast connection in favor of T-Mobile. Thus I cannot download at all,

PS: Now the Support Page will not accept download as a search parameter.
T-Mobile blocks data downloads from the DLS. Period. There is no way around that unless a VPN works. You are not alone with this problem.
 
Ah Ha that is indeed news. Do they deliberately block N3V download or a is it a characteristic of their system that is not compatible?
 
Ah Ha that is indeed news. Do they deliberately block N3V download or a is it a characteristic of their system that is not compatible?
I think it's that they block large data downloads and has nothing to do with N3V.
 
T-Mobile user. As I have stated in the past I get around this exact issue by cranking up the ole VPN. VPN server location doesn't seem to matter but I have many available.
 
Did you try reporting it to the helpdesk. I tried but the word "download", and its variants, brought no result on the Help screening page. Dead end unless one of the "insiders" can circumvent the help page.
I have not tried it yet, but a VPN should fix the issue. [B]sultan1966[/B] suggested this.
.
 
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