Bought FCT ticket from Simulator Central VIA PayPal can't activate ticket

[jamal17]

I just purchased a 3 month FCT ticket from Simulator Central wit paypal and now I don't even know where do I go to activate the ticket, ​can someone please how me where do I go?

 

[leo655annst]

Read this post.

http://forums.auran.com/trainz/show...-Ticket-Activation-guide-(fairly-large-images

 

[jamal17]

when I try to buy the ticket it sends me to a website called simulator central, ever ytime I try to purchase a product from the Auran website it sends me to Simulator Central. I tried to follow that tutorial, but I don't have any tickets to activate on my Auran Profile it only says 5 Expired tickets from me.

 

[KingConrail76]

I just purchased a 3 month FCT ticket from Simulator Central wit paypal and now I don't even know where do I go to activate the ticket, ​can someone please how me where do I go?

when I try to buy the ticket it sends me to a website called simulator central, ever ytime I try to purchase a product from the Auran website it sends me to Simulator Central. I tried to follow that tutorial, but I don't have any tickets to activate on my Auran Profile it only says 5 Expired tickets from me.

So which is it? Did you buy one from SimCentral, or did you get redirected-confused-stop purchase?

If you bought from Sim-Central (the "new" Auran Store), you should have gotten an email, and it should show in your Planet Auran. Once you get the email, there should be a link to activate your FCT.

 

[jamal17]

I bought it from Sim-Central, I've even gotten an email, then I went to my Auran Profile to look for the downloadable ticket and its not there.

 

[KingConrail76]

I bought it from Sim-Central, I've even gotten an email, then I went to my Auran Profile to look for the downloadable ticket and its not there.

Since you used PayPal, there may be a "glitch", in that, there is an ongoing issue for SOME users of PayPal when purchasing from Sim-Central, where everything appears to have been finalised, when infact, PayPal has not actually transferred funds to N3V yet, but sent you a email saying "transaction complete".
--While it is true, your "transaction" with PayPal has been completed, PayPal may not have completed THEIR transaction with N3V.

Incase that is not your situation, check again on Planet Auran, under: click Download Tickets (left menu), then on page "Planet Auran: Tickets", scroll to the very bottom, where your expired tickets are...You have nothing saying "activate now"?

I'm not far from Philly, and I use PayPal at Sim-Central, I usually get things within minutes...so I doubt it is an "internet-communication" issue.

 

[MrEisbaer]

Write to the Helpdesk and you get your FCT as fast as N3V can.

i had the same problem, wrote to the Helpdesk and Monday i had my FCT