ram add in problems

M

misterchugg

Active member
hi
my son had 2 X 2 gig of ddr3 1333 ram in his motherboard
he bought 2 more sticks of 4 gig each,
but they are not recognized and stop the computer ffrom starting
he took a stick of this with him to the pc shop and they gave him matching ram
all drivers were updated prior to adding ram
any advise
specs below
thanks
ron

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BIOS: BIOS Date: 11/26/09 10:59:34 Ver: 03.13
Processor: AMD Athlon(tm) II X2 255 Processor (2 CPUs), ~3.1GHz
Memory: 4096MB RAM
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Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
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Last time that happened to me it was bad RAM. I eventually was able to find two sticks that worked, but there's a surprising amount of bad RAM out there no matter who you buy it from.
 
Hi Ron,

I too agree with Ed here on this as I've seen the same thing, but there are other issues here to look at.

Is the motherboard able to handle two different DIMM sizes? Some motherboards like all 4GB or all 2GB and not a mix of both. Check the user manual for this.

The other issue that can cause this is motherboard bus timing issues, or if RAM RAS/CAS settings are too agressive. If the motherboard is overclocked, this can cause the same kind of problems. This is because speeding up the processor also speeds up the memory bus and everything else with it.

Another thing to try too is to increase the RAS/CAS time settings so that the RAM settings are set to runs a bit slower than they are with the two DIMMs. It maybe that the 4 DIMMS and 2 of them being 4GB, has caused too much bus noise at the faster RAS/CAS settings. So in this case, my suggestion is to lower the speed of the motherboard RAS/CAS before putting this memory in again.

John
 
What make of RAM is it? When I built my first PC I used "generic" (cheap) RAM by dane-elec. The mobo would accept 2 GB but 4 GB would stop it from showing an image on the monitor. When I got "good" RAM by OCZ the problem disappeared.
 
This could be a RAM problem or possibly a settings problem.

Open an elevated command prompt (type cmd in the search box in the start button, right click the restult and choose 'Run As Administrator')

type: msconfig

This brings up the configuration utility.

Click the Boot tab, and then click the Advanced Options button.

In that window, there is a setting for Maximum Memory - Make sure the checkbox for it is clear (not checked), then reboot your computer.

If the box is already unchecked then its likely to be bad RAM. Try putting one of the new sticks at a time into the MOBO and see if the computer will start then

Andy
 
You can have mixed RAM sizes but it must be balanced. I have 4 slots for dual channel, whatever is in slot 1 slot 3 must be the same, 2 and 4 must also match.
The other 3 posts cover everything else.
 
hi mates

its kingston ram
we tried it with the 2 new 4 gig sticks in 1 and 3, but still no go
even tried as a single stick
still wouldnt start on the new ram

havent had time for anything else yet
we went racing last nifght and got a lot of work to do now

will try that later today with the settings

will post results then
thanks again
ron
 
Its worth making sure that hte system boots with the old RAM back in just to make sure that nothing has gone wrong when you have swapped the old for the new. If all is OK with 4gb of old RAM then it stands to reason that if the new RAM is fine then the system will work just the ame with 4gb of new RAM. Try the old first to make sure all still works OK then try each of the new sticks one at a time. If it wont boot with either of the new sticks then they could both be faulty

Andy
 
lewisner said:
What make of RAM is it? When I built my first PC I used "generic" (cheap) RAM by dane-elec. The mobo would accept 2 GB but 4 GB would stop it from showing an image on the monitor. When I got "good" RAM by OCZ the problem disappeared.
Click to expand...

This is usually a timing issue with the cheap RAM that causes this. The individual chips on the DIMM are marginally able to meet the specs that the manufacturer is quoting, so when the chips are driven at the specified speed, they can't handle it. This causes video to go blank, or the machine just to not boot up.

On the newer motherboards that use the i7, this problem gets worse because the memory controller is now on the CPU, and not a separate chip on the motherboard like it used to be. With the i7s, you have to be extremely careful when inserting the CPU into the sockets because if one of the pins is slightly bent, there are memory issues. On some of the cheaper motherboards, there were QC issues with the DIMM slots and sometimes with the soldering around the CPU sockets. This caused similar issues as well. When the customer replaced the board, their so-called "bad" memory worked fine in all slots. When the board was bad, only the first two slots would work, but not the others.

Oh for Ron, a thought just came to me as I was posting this. I do know that the most of the newer motherboards interleave the memory so that Slots 1 & 3 are one pair, and 2 & 4 are another. Try putting the old memory in 1 & 3 to keep them as a pair and see if this works.

John
 
i mates
thanks for all the suggestions

we reset the bios by taking the battery out and then went in and checked the memory stuff
it was set to auto
seeing that all of his ram is 13333 we set the speed to that and then tried 1 stick at a time

it found them each time we increased it

he now had 12gig in there
thank you so much for the help

ron and steven
 
Just to save starting a new thread (since every thread here seems to be a repeat of earlier ones) I was wondering whether anyone knew why RAM has become so cheap lately? You can get an 8GB kit of a really good make like Gskill for about £37 , about half of what it was a year ago.
 
hi mates

he still has a ram problem

every time he starts the pc he has to go into bios to find the ram.

any ideas on how this can be fixed?

thanks
ron
 
After reading about this same problem in a Dell Studio XPS 435MT owner's forum, I realized the Crucial RAM stix will not work "as a team" in my PC; others reported the same problem. So I sent the items back to Crucial and bought the PC "owners" recommendations from Kingston. I actually bought six 4GB RAM stix, installed them all, and they all work fine.

Morning Ron,
Just read above off a forum, nothing to do with your lads comp but it might be the same problem. What type (make) of RAM is recommended for the mobo, also what's the max the mobo will take ?
Then look at what he's got and does it match.
fran.
 
fran1 said:
After reading about this same problem in a Dell Studio XPS 435MT owner's forum, I realized the Crucial RAM stix will not work "as a team" in my PC; others reported the same problem. So I sent the items back to Crucial and bought the PC "owners" recommendations from Kingston. I actually bought six 4GB RAM stix, installed them all, and they all work fine.

Morning Ron,
Just read above off a forum, nothing to do with your lads comp but it might be the same problem. What type (make) of RAM is recommended for the mobo, also what's the max the mobo will take ?
Then look at what he's got and does it match.
fran.
Click to expand...

Fran,

I've run into this problem from Crucial myself a long time ago. They said the system I had needed a certain speed of RAM and that speed was too slow and couldn't keep up with the system bus. I too went with Kingston with no problem. Another time I went with Crucial, but spec'd out the RAM myself from the user's manual. I didn't use their wizard and went by what I read. This worked quite well. Crucial makes nice memory, and only once I had a bad DIMM. They tech guys were really nice to work with too.

John
 
hi fran, john

he's using kingston ram
the same as was put in by the manufacturer

we cant find any ram recommendations in the motherboard specs or their online manual

weird eh?

thanks
ron
 
Hi Ron,

Who made the board? Perhaps I can find something for you.


All of the issues your son hass keep pointing to timing issues. These can be tricky and sadly can be caused by the quality level of the components used on the motherboard. Cheap capacitors, including the non-polarized ones can wreak havoc with clocks on a system board. In the past I had some clock issues that would go away when a scope probe was placed on the offending part! This is very difficult to troubleshoot. Ultimately the faulty components were traced to a bad lot, and everything was dumped, or returned to the manufacturer for credit.

Poor CPU quality, and their accompaning chipsets too, can cause issues like this, so can an overheated board, which will end up with degraded components. As the parts heat up they fail, and as more components are added in, such as RAM, this causes more heat to have to dissipate from the system. When the new parts add in more heat, this causes the sensitive parts to go whacko, and cause problems such as timing issues, which can cause the problem you see here.

Was the system ever overclocked?
This too can affect the stability of the components even though the board has been rated for this. I've seen this too with video cards and also RAM issues that went away as the components were underclocked because they were damaged. You don't want to do this because you'll lose performance.

Anyway I'll see what I find if you can get me some bits of information. I found the stuff in the first post very confusing to read.

John
 
Last edited:
Ron,
Run the Crucial update on the comp, see what it spits out regarding RAM.
I've a feeling your lad should have got 2x2 gig sticks. Maybe the 4 gig sticks are to big (memory wise) for the dimms, meaning a max of 2 gig per slot.
fran.
 
this might be possible that your motherboard ram slot has maximum capacity of 2 gig each
other might be bad ram bcz i have faced the issue of bad ram and same things happens to me and atlast that ram burnt also damagng my motherboard
so consult ur motherboard manual to chk how much memory he supports maximum
 
Its usually unwise to mix different types and even brands of ram in desktop computers these days. All the timings and speeds need to be identical for all strips or you have to set it to the slowest values.
You will have to consult the motherboard manual to see if you can even put in 4GB sticks, some older budget boards can't handle this like some people already mentioned.
Also, if it is dual channel, make sure the 2 4gb and 2 2gb sticks are in the same channel with their counterpart, if your banks are colored you need to keep each set in its own color, if they're all black you'll have to check the manual. If you have 4 slots then its *usually* channel 1 - channel 2 - channel 1 - channel 2.
If it sees the 2x 4gb when the 2gb sticks are out .. I'd suggest just getting 2 more identical 4gb sticks though, that might save you a lot of headaches.

The bios not saving the settings might mean that it is unable to POST when it powers on, and resets the bios to safe values.
Since 64bit win7 became mainstream i dont think there have been any motherboards that have a 2gb limit on their memory slots though.
 
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