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Thread: Missing Download

  1. #1

    Default Missing Download

    On Nov. 27, 2021 I purchased two items.

    The first one was a PC GP38-2, the second was a UP GP38-2
    the purchase order was #22265.

    I received an E mail with the downloads. All were in the E mail but none of them would download.

    I logged into my RRmods us account and found three downloads.

    The PC GP38-2 was there and downloaded successfully.
    The other two downloads were for both of the dependencies, however the main download for the loco is missing.

    I sent an E mail to info@rrmods.us explaining my situation, however I have not received any reply to my E mail.

    I would appreciate the if the UP GP38-2 main download could be added to my account.

    William Lee

  2. #2
    Join Date
    Nov 2006
    Location
    United States of America
    Posts
    366
     

    Default

    Hello William,

    Apologies for the delayed response. Check your email used to make the purchase. Please contact us if you need anything more.

    ~Matt

  3. #3

    Default

    Situation resolved! Thank you very much.

    William Lee

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