Where is serial number

[mjk62]

Hi
Hope someone can help clear this up.

I've just purchased the boxed version of Trainz Simulator 2012 but cannot locate the serial number. I suspect that I wasn't given a complete package as the only thing inside the box was the disk - no manual or anything else. I've checked all round the box but there is no number. So I just want to check if the serial number should be on the box or the manual or somewhere else for that matter.

Thanks in advance for any help
Mike Kelly

 

[shaneturner12]

No manual? That's worrying.

Normally, it will be either on a sticker in the box, on the back of the box, or on the back of the manual. (or if it's a digital download, on the Order History page)

I'd strongly advise contacting wherever you got it from.

Also, be aware that if it's second-hand, the serial may have already been registered (a serial can only be registered once)

Shane

 

[mjk62]

Hi Shane,
I purchased it from a high street store - new - so I guess the serial number should have been somewhere on the manual. I shall go back to the store in the morning to see if they have it and, if not, I will ask for a refund.
Regards
Mike

 

[leeferr]

Mine was on the back of the manual and I'm guessing that's where yours should be. If it didn't have a manual, they should give you a refund or another boxed version that includes the manual.

Mike

 

[sniper297]

I got TS12 anniversary edition with an actual manual, these days most software comes with something that would more properly be classified as a pamphlet rather than a manual. On the TS2010 version it's a teeny tiny pamphlet clipped inside the cover, so thin it's barely noticeable. See if there's anything like that, you're looking for six blocks of four letter/number combinations separated by hyphens, kinda like;

TH1S-IS0A-REAL-PAIN-AA4H-RATS

 

[Vern]

On my version (purchased direct from N3V) the serial is on the back of a 62 page manual.

 

[shaneturner12]

Hi Shane,
I purchased it from a high street store - new - so I guess the serial number should have been somewhere on the manual. I shall go back to the store in the morning to see if they have it and, if not, I will ask for a refund.
Regards
Mike

Good idea - just check it hasn't ended up on a sticker inside the case, or possibly on the back of the case.

Was it shrink-wrapped? If it was not shrink-wrapped, someone else may have removed the manual from the box.

Shane
Shane

 

[overkill650]

Or someone bought it and returned it and the store you bought it from re-shrink wrapped it and sold it as "new." This happened to me once. Try to get your money back, then your best bet is to get the game from N3V