TS12 Error

[lcribbin]

Hi, I asked this question before and have looked for answers but unable to find any. Can anyone help me.
In an attempt to install ts12 I encounter this error mesage'
An error has occurred while trying to copy file
Data error (cyclic redundancy check)

My computer is a HP Pavillion g5 series with intel core i5 and windows 7 operating system.

The problem I'm sure is with the computer but I just don't know what to try next. I have tried closing all virous programs and firewalls, tried load in different directories.

I did manage to get it loaded on to my old computer(over 6 years old and slow) with no problems

Can anybody help please, have had te program since begining of October and can't play it.

Thanks in advance
Larry

 

[shaneturner12]

Next question. Is your version a digital download, or a disc (DVD) version?

Shane

 

[Deano5]

Hello :wave:
In a nut shell, what your looking at is windows will not and cannot write files (as Trainz needs to constantly) without Administrator privilege. You must and I mean MUST make sure that "YOU" are the "ADMINISTRATOR" when using the SIM.

 

[shaneturner12]

I think we have a misunderstanding on the error. Whenever I've seen that error, it indicates corruption of some sort.

Shane

 

[Deano5]

Hi Shane, I'm no master like you but I have had this major error thing before and it was simply a matter of Windows 7 being a security freak. I used to be an XP expert (well kind of) but this new Windows7 even throws me a duff bone. lol :hehe:

 

[shaneturner12]

I wouldn't class myself as a master, but the thing in the error message that triggered my theory was 'Data error (cyclic redundancy check)' - CRC errors are nearly always caused by corrupt files.

One of the things I've learnt from dirty discs and/or bad downloads.

Shane

P.S. Notice anything different in my signature?

 

[lcribbin]

Hi
It's a DVD and it did lod perfectly on my old computer whic has Vista on it but plays verrrrrrry slowly and jerky

Larry

 

[Euphod]

Sometimes it's a naughty DVD, and sometimes it's a naughty DVD drive. See if you can copy the DVD to your HD and install from there.

 

[tomurban]

I don't know about TRAINZ12, but TRAINZ10 requires 2 disks.

 

[Scottbe8]

TS12 does require 2 disks and administrator privileges. Go to Start>My Computer. Right-click on the disk drive containing N3V Games Trainz 12 and click "Open". Go to "setup.exe", right-click, and choose "Run as administrator". If you continue to get the error, contact Auran's help desk for support as the problem may lie in the disk itself.

 

[lcribbin]

Thanks everybody for our input and help. Have tried ever thing including running as administrator etc and still it persists. Will contact Auran support again for help

Thanks again
Larry

 

[Scottbe8]

Best case scenario, they apologize and send you a digital download at no cost to you. Worst case scenario, they stubbornly uphold their "no refunds, no replace" policy. But no one's that cruel. Except maybe Republicans.

 

[USArmyRetired]

I wouldn't class myself as a master, but the thing in the error message that triggered my theory was 'Data error (cyclic redundancy check)' - CRC errors are nearly always caused by corrupt files.

One of the things I've learnt from dirty discs and/or bad downloads.

Shane

I'd second that, in my experience that's always been a bad disc. You can try cleaning it with a soft lint free rag and some rubbing alcohol.

 

[shaneturner12]

Hi USArmyRetired,

Welcome to the forums.

The advice you have given sounds good to me.

Shane