Here it is below in the windows start menu, with the resulting window. Its not a six word long term, there is a possessive apostrophe.There is absolutely NO debate that the term "event viewer's windows and application logs" does NOT appear on the Windows Start Menu.
Then may I suggest this as a starting point. Entire PC lock-ups occurring while using 3rd party software invariably point to simultaneous system-level issues as the cause. For example, if the system locked up on a hard drive error, a log will likely show disk error incidences prior. Isolated 3rd party software errors not caused by a hardware fault show as "application hang" events.Diagnostics and OS tweaks are not really something that I want to dedicate my leisure time to.
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There is no basis to persistently maintain SP4 locked up your PC, based on typical 3rd party software crash behavior in Windows and based on no one else reporting this (see more detail in post 307). You may be thinking of your experiences with older Windows versions where software failures used to take the whole machine with them, but modern versions insulate 3rd party processes remarkably well....can be frustrating when a supposedly simple Click-to-upgrade stalls the whole PC ...
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