Trouble In Editville

[AlcoPower]

Here's a problem I came across when editing my profile. Hope someone has a positive solution for me. I went into my planet auran profile to put in my NEW E-Mail adress. I changed nothing else. When I did this my current username and password became invalid so my registered Trainz serial numbers are useless also. As of now I can't login to my profile or the DLS with my old information. Comes up login error or username and password invalid. I did open a new username and password so I could at least use the forum. All I want is to get back my original username and password that are with my registered Trainz so I can DL and use my FCT. Any suggestions on how to acomplish this? I don't have any other Trainz versions lying around to register them with my new name and I don't want to have to go out and buy another Trainz version. I already have UTC,04' and 06'. My original name is Alco_P-A

 

[collinsl]

When I last changed my e-mail address, Planet auran emailed me, to the new address, a new password, with the same username. Did you receive such an email? If not, then contact the helpdesk who should be able to email you a new password.

Hope this helps!

 

[AlcoPower]

Hello Collins: Yes I have touched bases with the helpdesk and I'm waitng to hear from them with hopefully good news. Thanks.