Still not possible to download my bought DSL assets

Spruce

New member
How many weeks/months is this. I get file download errors when I try to download the assets that I bought prior to SP1. They downloaded OK before SP1 but I am unable to get an error free download after SP1. I have downloaded many other suppliers files with out trouble so it is not my system; but Auran seems incapable of providing a download service. Is handshaking and error correction not built in? I did contact the Helpdesk a month ago but they have not replied yet.
 
Hi Thanks for the reply. But I was trying to download within the game. Selecting only one asset at a time. I get two failures in the download and it will not install.
 
Hi Thanks for the reply. But I was trying to download within the game. Selecting only one asset at a time. I get two failures in the download and it will not install.

What exactly are you trying to download? Have you registered the serial numbers on the web page?

Thanks John
 
@ John I have reg all the assets bought. The current one I am downloading is route railssimcouk 01 snc P1 57417
@ Shane I cancel all but one down load

funny thing I get a window with Success All purchased content should now be available for use. Before the downloads even start. But checking for this in CM I can see that not all are actually downloaded.
 
I contacted HelpDesk about these corrupt auto download problems a month or so ago. Apart from the advice to download one at a time I have not received any helpful info. which means HelpDesk does not have a solution yet. Hopefully, they are working on the problem.
DaveW
 
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I contacted HelpDesk about these corrupt auto download problems a month or so ago. Apart from the advice to download one at a time I have not received any helpful info. which means HelpDesk does not have a solution yet. Hopefully, they are working on the problem.
DaveW

If it helps I had a similar problem and cancelling them all but one at a time seemed to work.

Cheerio John
 
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