How many weeks/months is this. I get file download errors when I try to download the assets that I bought prior to SP1. They downloaded OK before SP1 but I am unable to get an error free download after SP1. I have downloaded many other suppliers files with out trouble so it is not my system; but Auran seems incapable of providing a download service. Is handshaking and error correction not built in? I did contact the Helpdesk a month ago but they have not replied yet.