Dayle,
This error has noting to do with these servers. Check that your username and passowrd are correct in Content Manager - i.e. the same as the ones used to login here and to Planet Auran.
John
Server Downtime
- Thread starter Spiffy
- Start date
Dayle,
This error has noting to do with these servers. Check that your username and passowrd are correct in Content Manager - i.e. the same as the ones used to login here and to Planet Auran.
John
VoidPointer
New member
I have the same problem. After buying a first class ticket I get the same message.
But I recognized a message on planet auran:
-------------------------------
First Class Access
Status: Pending permissions update, please check back soon.
-------------------------------
So maybe the pending update is the reason for non-downloading content manager.
Kind Regards
VoidPointer
New member
I solved it for me by changing the password (using the same password as before). After this, the "pending" message was replaced by
Status: First Class Access active
and the content manager is downloading successfully again.
Kind Regards
Status: First Class Access active
and the content manager is downloading successfully again.
Kind Regards
Same problem here:
I purchased and activated my FCT two days ago and still no success in downloading. I receive the message 'server appears to be full ...' for two days now.
I doublechecked and renewed my password and login data, which seem to be correct as CMP concludes its test without errormessage. I want to use the old content manager plus as I am downloading content for my 2006 installation (can't get used to these trees...).
Anything I can do to move forward ?
Norbert
Edit: forget this post. I was not aware that I had to handle my Planet Auran profile in redoing my password. I did this and all is fine now.
Norbert.
I purchased and activated my FCT two days ago and still no success in downloading. I receive the message 'server appears to be full ...' for two days now.
I doublechecked and renewed my password and login data, which seem to be correct as CMP concludes its test without errormessage. I want to use the old content manager plus as I am downloading content for my 2006 installation (can't get used to these trees...).
Anything I can do to move forward ?
Norbert
Edit: forget this post. I was not aware that I had to handle my Planet Auran profile in redoing my password. I did this and all is fine now.
Norbert.
Last edited:
Puffingbilly
Member
TS2010: Engineers Edition STILL NOT RECEIVED IN THE MAIL
Does the server crash cover replies sent to the helpdesk? Since you asked me to wait three more days Mr. Murphy, to complete the 3 week time from a July 28th order date...... for my son's CD to show up in the mail, I have NOT HEARD ONE WORD. I keep posting tickets and I GET NO RESPONSES, not even an ackmnowledgment and meanwhile;
my 12 year old still DOES NOT HAVE HIS GAME.
This is a copy of my last ticket request for help posted yesterday. PLEASE HELP ME, SOMEONE AT AURAN HELP ME.....you have his hard earned money and he has nothing to show for it. Thank you.
My 12 year old son worked hard to earn the $60.00 for this game that I purchased for him through your website. I put his money in my checking account and used my VISA to pay for it. It was accepted and I received a confirmation however I have NOT YET RECEIVED THIS GAME. This was July 28th and he has not yet received it.
Please help me find out why he has not gotten it in the mail. The website said 3 days to 3 weeks and it is well over this time. I did get one email from ZEC MURPHY asking me to verify my address but that was the last contact I received.
----- Original Message -----
From: "Zec"
To:
Sent: Monday, August 16, 2010 9:58 PM
Subject: [#NEN-564026]: TS2010 NOT RECEIVED
> Good Morning
>
> As 3 weeks from the 29th of July is the 19th of August, please allow up
> till this date for the item to arrive, since it may take up to the full 3
> weeks, as it was shipped from our distribution center here in Australia.
>
> However, can you please confirm for me if the following address is
> correct?
>
> Robin D. Bryson-Coltrane
> 4348 Pleasant Garden Road
> Greensboro, NC, 27406
> United States of America
>
> Please let us know if your order does not arrive by the 19th.
> Thank you for your patience.
>
> Zec Murphy
>
> Customer Support Rep
> Auran Games
>
> Ticket Details
> ===================
> Ticket ID: NEN-564026
> Department: TS2010: Engineers Edition
> Priority: Urgent
> Status: Awaiting Reply
Please, please do not disappoint this child. I am asking you to do the right thing and let me know how you can help get the game he paid for .......to him.
Robin D. Bryson-Coltrane
Does the server crash cover replies sent to the helpdesk? Since you asked me to wait three more days Mr. Murphy, to complete the 3 week time from a July 28th order date...... for my son's CD to show up in the mail, I have NOT HEARD ONE WORD. I keep posting tickets and I GET NO RESPONSES, not even an ackmnowledgment and meanwhile;
my 12 year old still DOES NOT HAVE HIS GAME.
This is a copy of my last ticket request for help posted yesterday. PLEASE HELP ME, SOMEONE AT AURAN HELP ME.....you have his hard earned money and he has nothing to show for it. Thank you.
My 12 year old son worked hard to earn the $60.00 for this game that I purchased for him through your website. I put his money in my checking account and used my VISA to pay for it. It was accepted and I received a confirmation however I have NOT YET RECEIVED THIS GAME. This was July 28th and he has not yet received it.
Please help me find out why he has not gotten it in the mail. The website said 3 days to 3 weeks and it is well over this time. I did get one email from ZEC MURPHY asking me to verify my address but that was the last contact I received.
----- Original Message -----
From: "Zec"
To:
Sent: Monday, August 16, 2010 9:58 PM
Subject: [#NEN-564026]: TS2010 NOT RECEIVED
> Good Morning
>
> As 3 weeks from the 29th of July is the 19th of August, please allow up
> till this date for the item to arrive, since it may take up to the full 3
> weeks, as it was shipped from our distribution center here in Australia.
>
> However, can you please confirm for me if the following address is
> correct?
>
> Robin D. Bryson-Coltrane
> 4348 Pleasant Garden Road
> Greensboro, NC, 27406
> United States of America
>
> Please let us know if your order does not arrive by the 19th.
> Thank you for your patience.
>
> Zec Murphy
>
> Customer Support Rep
> Auran Games
>
> Ticket Details
> ===================
> Ticket ID: NEN-564026
> Department: TS2010: Engineers Edition
> Priority: Urgent
> Status: Awaiting Reply
Please, please do not disappoint this child. I am asking you to do the right thing and let me know how you can help get the game he paid for .......to him.
Robin D. Bryson-Coltrane
Kevin_Beresford
New member
Can't download
I know there have been issues with the server, it is now 12th Sept. and I still can't download, I keep getting "the sever is full" message.
Is this problem going to be fixed soon or is it a problem at my end?
Please advise.
Trainman
:'(
I know there have been issues with the server, it is now 12th Sept. and I still can't download, I keep getting "the sever is full" message.
Is this problem going to be fixed soon or is it a problem at my end?
Please advise.
Trainman
:'(ShadyCadence
New member
Those getting the "Server is full" message need to reset their password in their Auran profile. It CAN be the same.
Happy downloading!
Happy downloading!
I'm trying to download a scenario and the CMP keeps coming up with "unable to contact planet auran, please chack your internet connection and firewall settings'. On the website, I can do the forum, download center and planet auran, but the CMP will not connect for some reason. The time here in Perth, Western Australia is 8.07pm and I have tried resetting my password in everything including CMP. Any ideas?
Is the download site down?
Is the download site down?
A re-install and resetting my password and username with all items brought everything back so it looks like may have been my side? Weird because it only happened in the last few days!
The repairing database syndrome I have had. I started it and went out for about an hour and a half. It was just finishing. If you have a lot of items, it will take hours to fix. If you stop it before it has finished the repair, next time you start it will start from scratch again. Once I let mine repair completely, it was fine after that.
