Once Again, Auran Denies Access?

[Trainlevel2]

Hello, I've tried to view my profile, the DLS, or any type of entrance to auran.com, and my CMP v 3.3 saiys I can't connect to Planet Auran... Someone else must've come to this problem... Does anyone have any suggestions?
Eric

 

[kajatar]

Same problem, happens to me all the time, don't know why. Planet Auran and trainz really starting to wear very thin!!!

 

[Trainzfan9]

I don't know it suddenly "broke down" while i was downloading I hope it works again tomorrow

 

[tomurban]

Same problem, happens to me all the time, don't know why. Planet Auran and trainz really starting to wear very thin!!!

Yeah me to. Got here through the back door. Always happens on weekends.

tomurban

 

[inprr]

i have the same problem. i will wait until tomarrow when this problem hopetully goes away.

 

[IsambardKingdomBrunel]

Forum access and the DLS is working fine from here.

IKB.

 

[kajatar]

It just seems to be the same problem over and over. I was just about to get very vocal about the issue but it seems they have just sorted it out (within the last 5 minutes) and it's all working again.

 

[aardvark1]

Everything is working OK here in the Charlotte, NC area.

Have those of you with issues rebooted recently? Might be worth a try.

Sigh..... it is so easy to blame N3V first when the real issue may be.... User Error.

Have fun,

 

[kajatar]

It's not user error this time. DLS has just died again. So has the websites.

 

[clam1952]

Servers are actually down at present
Consider this, Auran does not own the servers, a trace ends up at theplanet.com which is a hosting company in California, so go easy on blaming Auran. Its a long swim from Australia to the US to reboot a server.

 

[Mike10]

Here's my route to Auran......

If any one of those 'hops' is in trouble then my connection suffers.
That's a lot of 'ifs' that could cause problems that are not Auran's fault.

Mike.

 

[boleyd]

Looks like login server down. If you are already loged in you are ok. Just do not leave!!

 

[IsambardKingdomBrunel]

Servers are actually down at present

They are not down, or are you calling me a liar ?

 

[olpe]

It makes me wonder... Several times every week, someone starts a thread complaining that DLS doesn't work. I can't recall one single time when I have not been able to download content from DLS, and I have been using Trainz on and of for almost ten years. How come?

 

[bendorsey]

Ya know gents if it always seems to happen at the same time and day they might be doing computer maintainence such as incremental backups, etc. They have to do that pretty much weekly or bad things can happen.

Ben

 

[aodgh0st]

i just downloaded 10 tank cars, worked fine...has been working fine. only issue recently i got a first class ticket, and upgraded (patched). didn't work, so i reset my password. after that, no problems.

 

[clam1952]

They are not down, or are you calling me a liar ?

No need for that .................. it's an intermittent problem.

Try logging out and back in again on CM not the DLS web page.

Just because it is working for you doesn't mean it is for everyone, depends on the routing for a start.

I can assure you that at the time of posting, here they were down, contrary to some on here I do not go into panic mode before assuming anything.

Anyway it's now back up.

 

[amigacooke]

They have to do that pretty much weekly or bad things can happen.

As we found out, bad things can still happen even if they do backup.

 

[JCitron]

No need for that .................. it's an intermittent problem.

Try logging out and back in again on CM not the DLS web page.

Just because it is working for you doesn't mean it is for everyone, depends on the routing for a start.

I can assure you that at the time of posting, here they were down, contrary to some on here I do not go into panic mode before assuming anything.

Same here, Malc.

Working IT you can't assume anything until you get all the facts. There's a good possibility there are LGM involved in this. They always hit on the weekends! They wait until no one is around to wreak havoc on systems then mysteriously disappear on Mondays!

Seriously though as Ben says, the company could be doing some maintenance.

John

 

[bendorsey]

I used to work at a place that had gigantic computer systems (even a Cray XMP) and maintainence was done by the 3rd shift on Monday mornings. I doubt they have a 3rd shift but Monday morning in down-under-land would be Sunday morning and afternoon here I believe so the maintainence idea has legs.

Ben