railventure
New member
Just checking is MP down or is it just my end.
Multiplayer Down?
- Thread starter railventure
- Start date
railventure
New member
Thanks Danny, my day off thought i would join a MP session ahh well these things happen.
dubbodaniel
New member
Multiplayer still down. No UMR for me. Going to spend the down time getting the "other" multi player. After a long absence from train simming (I was an Aussie MSTS guru) I loved being able to do MP stuff after finally getting TS12, but, gee Auran, what does it take to make a simple post to let us know what is going on?
shaneturner12
Tutorial Creator
I'm suprised there, as the ITrainz systems (which include Multiplayer) are online.
Anyway, N3V does not have direct control over server issues, as the servers are owned by a company in the US.
Shane
Anyway, N3V does not have direct control over server issues, as the servers are owned by a company in the US.
Shane
shaneturner12
Tutorial Creator
Thats interesting. Do you have a member of staff in Texas,USA, where the servers are?
Shane
Shane
No. Servers hosted in data centres are inevitably controlled remotely. Short of a hardware failure, we have complete control over the servers. (For a hardware failure, we are simply moved to a new machine- this can incur effort on our part, but is not fundamentally different from migrating a local server.)
chris
shaneturner12
Tutorial Creator
Makes sense. Are you also in control during server outages (as is being described in this thread)?
Shane
Shane
Generally speaking, yes. We don't have the resources to man the servers 24/7, so whether there's someone available to look after any problems when they first occur is a bigger issue, but we are "in control" in the sense that it is our task to rectify any issues.
That's not to say that there are never outages elsewhere. We have had hardware failures which have required us to migrate everything; this is time consuming and unavoidable. There are occasionally brief network outages which affect the connection between various users and our servers. But that's not what we're referring to here.
kind regards,
chris
shaneturner12
Tutorial Creator
Hi Chris,
Apologies for my slow response - I've been sorting out other things.
One thing I feel that needs improving is the way outages are reported and handled - as it stands, the only way users like me know of an outage is when we attempt to use the function or functions affected by the outage.
Shane
Apologies for my slow response - I've been sorting out other things.
One thing I feel that needs improving is the way outages are reported and handled - as it stands, the only way users like me know of an outage is when we attempt to use the function or functions affected by the outage.
Shane
Completely agreed. Sometimes the only way that *we* know there is an outage is when you tell us. We're very lacking in the automated reporting tools department. It's most definitely on our list to improve.
chris
shaneturner12
Tutorial Creator
I'm glad we agree on something.
I don't like to have gripes with N3V if I can help it, but sometimes it happens - it's similar to the issues I'm having with TADDaemon and TrainzUtil, which I've got details of in a seperate thread.
Shane
I don't like to have gripes with N3V if I can help it, but sometimes it happens - it's similar to the issues I'm having with TADDaemon and TrainzUtil, which I've got details of in a seperate thread.
Shane