Items on DLS vs. Items in CMP

I was under the impression that ALL items on the DLS were available in CMP. In fact, someone here once stated that as fact. That is not so.

Case in point--- WadeT126's Mobile Home:

http://forums.auran.com/trainz/showthread.php?t=55865

Shows up on the DLS --- but not on CMP.

Was I wrong in assuming that ALL items on the DLS were available in CMP?

Dave,

I've had issues where the DLS was out of synch with CMP.(CM in TS2010). The item showed up in the web browser but couldn't be downloaded. The items weren't listed in CM. If I tried to download the item from the web, it would show up in CMP with a ? instead of the DLS icon.

A few days later these items eventually showed up on the DLS and were easily downloaded.

John
 
I've had the same thing happen to me at least once before - Content Manager normally updates itself every so often (usually with a 'Updating Trainz Asset Database' message) - sometimes it is unable to for some reason.

I have found though, that repairing the database can fix the problem (sometimes, not all the time though) - it causes Content Manager to get the latest information from the DLS.

Shane
 
Dave, I have the same/similar case now with some content and I have sent in a HelpDesk ticket as well. I knew there was content there and roughly when it had been uploaded but so far will not show in 2010 CM3.2. It certainly is on the DLS though and I was able to get it from there via FTP.

The content was uploaded on Friday/Saturday (Aussie time) and this was when the DLS was down. For me (Aussie time again) it seems the DLS Content Manager updates are done in the mid-afternoon. I suspect with these items that as the DLS was down then the automatic updating did not occur and when it did it missed those items approved in between the 2 updates. From that I am guessing that the automatic updating may look at content for the last 24 hours or so. If this is the case then it has missed these items.

After my ticket yesterday morning I was asked to provide a list of items (which I did) and while doing this I noticed that CM3.2 had been updated, more so then I have seen it before. This suggested to me they where looking at it then and had done a manual update. I was also asked to do a Database Repair which I did and that did not help.

In my ticket I asked if a way could be found to over come this problem that may have been caused by the crash. For example the automatic update looks at content since the last recorded (actual) update, or it goes back and looks for new content over the last 48-72 hours or something like this.

I am not sure if this is what happened with this content however to me it seems most likely.

Hopefully they find a way to over come this.

Craig
:):):)

P.S. my missing content was not just from one creator but a couple.
 
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