Having troulbe with user in trainz ichat

TrainTech1350

New member
I have a user breaking code of conduct in chat but I don't know what to do. It said to check the helpdesk but there was nothing. I'll appreciate if a moderator would PM me.
Thanks -TrainTech1350
 
Your best bet would be to contact Helpdesk if you haven't already, as the moderators are normally very busy at the best of times.

Shane
 
How does the issue be solved with he helpdesk, if you can provide that information.
Went to another site with forums and it wouldn't tell they system of the report and its moderation so nobody felt safe as its not guaranteed they're actually doing moderating stuff.
 
Hi,

What I do when someone is causing a LOT of trouble on chat is report this to N3V by sending in a ticket about it via the helpdesk.
The common method of dealing with someone is still just adding the person to your ignore list.

If you are going to send in a ticket, be sure to add the username in the title, so they notice quickly when more people are complaining about a specific user. Also add screenshots of the events in which you think the person is breaking the CoC.

I recently had two of my tickets replied to and forwarded to other N3V team members.

On a side / personal note:
Due to some of the trouble in the chat, I have send in a bunch of suggestions for future updates / changes. You can find those here:
http://forums.auran.com/trainz/showthread.php?105789-Upgraded-upgrade-chat-iTrainz
If you agree, please make that clear in that topic.
 
It has escalated to the point some more people need to know as the guy keeps threatening to "war on" me with his "friends".He claimed one of his "friends" can ban me, but I'm pretty sure thats to scare me (which i'm not).
I tried submitting a ticket to the helpdesk but it will not let me as it said I didn't fill out a field, which i double-checked and filled all of them.
Screencaps can be provided if you need proof.

This user is causing trouble to a few others too and he needs to be stopped. His username is supersoinc4991.
 
Not had a particular run in with him, but I have witnessed his actions on several occasions. He does a lot of talking, like most of the crack-heads on the Trainz chat, but he still needs to be stopped because new-to-trainz people are not aware of how much "talking" these guys do and are not aware that they are most likely not capable of anything that they say they are.
 
Are you talking about me? Or supersonic4991?
He needs to be stopped, hes still doing it in the chat to others, although he didn't do it to me anymore because he claimed he is scared.
 
I was talking about supersonic4991, and I agree that he must be stopped. Back when I played Minecraft, it was rather frustrating on some servers as people would just break the rules and no one would care even though they were written rules, and so there should be moderators that come on the trainz chat and time to time. Just wondering, have you ever told him to stop? You could say, Stop, this violates the code of conduct, I will report you to a moderator. And even if he is doing it to other people, you don't have to be a bystander.
 
I am not being a bystander as I also included in the report he is messing with others. He hasn't been on for 2 days in a row so I'm pretty sure hes been banned. Yes I said stop (anyone will), also about the "stop this breaks CoC", you should know alot of bullies won't listen to that (I consider that but always tell them that anyways just incase they actually listen).

About him not being on for 2 days I hes not there when i'm there or trying to avoid me. Sunday is when hes going to "war". I have to admit am I'm pretty excited as I want to see how bad he is. :D:hehe:
Well once more thank yall for the help. Still waiting for a moderator to reply if they do so.
 
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Tell me about it LOL! The Minecraft server that I play on (which BTW, the one I gonna refer to is Youtuber ZachScott's offical MC server) has a far amount of these sort of people. But, staying on topic now, I agree that the some people need to grow up in the Itrainz chat.
 
Can we not talk about minecraft? Unless if you want to crazy guy using language at people then proceed.
Yes, I saw you said " But, staying on topic now," and this may seem silly to say but this is Trainz Discussion Forums, not Minecraftz Discussion Forums.
Okay whatever, do the mods notify someone has been dealt with.
 
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