KrisDeagle
Trainz Community Manager
Good morning Trainzers!
The time has come for me to bid adieu to Trainz and N3V. As of 5pm today, I will cease to exist (well, on the forums and help desk at least). I may not have been on the forums since as long as I started here but hope that I have been of some assistance to some of you. The staff here at N3V Games value our customers and the forums and help desk (even our Facebook page!) are our way of providing a service to our customers to not only help them resolve any issues they face but to hopefully answer any concerns or queries and to let them have a place to let their voices be heard. While I may no longer be around to continue operating in my capacity on the help desk or the forums, rest assured Zec is still around and so is the rest of the team. One last suggestion I may make is that if you do have any issues relating to the game or your account, that you check the Knowledgebase before submitting a ticket, as we are in the process of upgrading it and fixing it. It is not complete yet but should look a bit more aesthetically pleasing than it once was, as well as having more up to date information.
Stay happy and keep enjoying Trainz!
Your friendly forum Admin and handy help desk operator,
Kris
The time has come for me to bid adieu to Trainz and N3V. As of 5pm today, I will cease to exist (well, on the forums and help desk at least). I may not have been on the forums since as long as I started here but hope that I have been of some assistance to some of you. The staff here at N3V Games value our customers and the forums and help desk (even our Facebook page!) are our way of providing a service to our customers to not only help them resolve any issues they face but to hopefully answer any concerns or queries and to let them have a place to let their voices be heard. While I may no longer be around to continue operating in my capacity on the help desk or the forums, rest assured Zec is still around and so is the rest of the team. One last suggestion I may make is that if you do have any issues relating to the game or your account, that you check the Knowledgebase before submitting a ticket, as we are in the process of upgrading it and fixing it. It is not complete yet but should look a bit more aesthetically pleasing than it once was, as well as having more up to date information.
Stay happy and keep enjoying Trainz!
Your friendly forum Admin and handy help desk operator,
Kris