I'm not new to Trainz. Why is the Dowloader not working well? I've had a couple first class tickets that I have hardly been able to use because the downloader is down or slow or whatever. I discussed the issue with Auran, and they have not replied since I told them my problem. I've been as nice as I can be about this, but I feel that Auran has not met their end on this thing. If they have problems, and we all know that they do, why don't they face up to the problem instead of playing games with us. I'm not a kid, I'm a grown man and I'm 58 years old. If I ran my business the way Auran is, I'd have people banging on my door.